Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank you for my extra time with Lochlan
I was quite late filing a claim for one of my dogs, who I lost to cancer. Thanks to Trupanion I was able to get him radiation treatment, which gave me almost another year of good quality life with him. I was grieving, then I moved, then I moved again, and lost the paperwork along the way. I had given up on finishing this claim, when I finally ran across the paperwork again and submitted it. Trupanion came through, and paid for the applicable portions in less than 10 days. Please insure your dogs.You just never know when you will have a health condition or an accident arise that you just can’t afford to pay out-of-pocket without reimbursement. A Trupanion policy gives you options you might not otherwise have. I still treasure those last months with him.
Insurer: Trupanion
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Flawless!!
Claim handling and response was immediate
Insurer: Trupanion
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Puppy Insurance
Ease of enrollment and ability to pick coverage for the needs of our puppy.
Insurer: Trupanion
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Professional & Kind
I spoke to two customer support people, Amanda & Alex, both were incredible! They were able to answer questions as I called on the way to the animal hospital with my GSD who was showing signs of poisoning. I needed to know if they would pay the Hospital directly bc the receptionist didn’t know if they worked with Trupanion directly like some do- she said I would need to do self-pay and submit the receipt for reimbursement. When I explained that I knew I couldn’t afford it bc it would likely be over $2K she told me that it would be up to the hospital but after I found out of they could provide an estimate she told me she could get a preauthorization for me if the hospital was willing to wait for direct payment from Trupanion. They helped me through what ended up being a really hard process. Just as the preauthorization had been processed, the vet came out and shared the results which showed extensive heart damage so things went a different way unfortunately. Just the same, without Trupanion I would have been more distraught. I’m very grateful to have them help me through things. The hospital was also amazing, they helped work with the team there to get things worked out for euthanasia
Insurer: Trupanion
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First Time Puppy Owner
I was actually sold on pet insurance before I called, as this will be my first experience raising a dog from a puppy. Trupanion offers the best coverage with no deductible or annual/lifetime maximum.
Insurer: Trupanion
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So easy and so fast
It’s so easy and so fast
Insurer: Trupanion
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Thank you
Your staff was helpful & efficient. Claims were approved and paid quickly.
Insurer: Trupanion
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Do what is best for your pet!
For almost 10 years, Trupanion has allowed me to provide my dog with the best care possible. From surgeries, to medications, to custom made orthotic braces, they have been there every step of the way. I am a life long client and would never own another dog without having them insured by Trupanion.
Insurer: Trupanion Canada
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Trust Trupanion
Trupanion has been ideal to cover my elder dog’s complicated health issues. No claim delays, pays out as advertised.
Insurer: Trupanion Canada
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The BEST choice in Pet Insurance
Trupanion is quick to determine coverage. Accurately reviews claims. Very quick to direct pay the Vet Hospital. I am SO thankful we chose Trupanion!
Insurer: Trupanion Canada
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