Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified September 29, 2021

Easiest Insurance claim ever!

My dog is a Springer, so is a spaz. He managed to have 2 claims within 2 weeks. An ear infection and a substance ingestion! The claims were so easy to submit, and it was great just grabbing him and taking him to the vet hospital knowing he was covered! He's a good boy, just does bad things!

Insurer: Lemonade

By: Annette

Useful
Verified September 29, 2021

Love, Love, Love!

When I signed up for pet insurance for my fur baby I was expecting high prices and a crappy policy with hardly any reimbursement following costly puppy immunizations . However, this company by far is the best pet insurance policy I have ever had. From the application process all the way to the claim process was so effortless, transparent, simple, and quick. Receiving my reimbursement for my claims were even quicker. The customer service so far has surpassed my expectations and I look forward to obtaining more products Lemonade Ins has to offer!!!! No complaints whatsoever!

Insurer: Lemonade

By: Shal

Useful
Verified September 29, 2021

Best Service

I have had other pet insurances in the past and none compare. Their claim process is seamless and their reimbursements are almost instant. I highly recommend them!

Insurer: Lemonade

By: Jill

Useful
Verified September 29, 2021

Lemonade has done a great job in claim and assistant

Lemonade has done a great job in communicating and assistant with my claim. The assistant helped me to figure out the details of the policy one by one as well as contacted the vet to understand the details of each payment to help me get claim approval smoother and sooner. She is always very patient and friendly.

Insurer: Lemonade

By: Spencer

Useful
Verified September 29, 2021

Excellent Customer Service!

I am super impressed with this company! When I filed my claim, the customer service associate was so helpful and even asked for a picture of my dog. You guys know the way to a pet owners heart! And my claim was submitted and a refund sent to me in ONE day. Just amazing! Keep up the good work.

Insurer: Lemonade

By: Summer

Useful
Verified September 29, 2021

Efficient working and lovely gif for claiming response

10/10, great services, clear clauses and fast claiming

Insurer: Lemonade

By: Peiyi

Useful
Verified September 29, 2021

Excellent service!

What can I say? The service is very efficient and simplified, from registration to filing claims to receiving funds. Overall, terrific experience with Lemonade. I appreciate the depth they've gone to simplify insurance services in general, and they currently handle two policies for me. Thanks, Lemonade!

Insurer: Lemonade

By: Ferlin

Useful
Verified September 29, 2021

Easy and affordable!

I have had pet insurance through lemonade for almost a year. It has been a great experience of thus far. I have had multiple claims and each of them have been super easy. Customer service is wonderful it's also easy to get in contact with someone if you have questions and once your claim is approved your money automatically gets wired to your account within a few days. I highly recommend this pet insurance as it is one of the most affordable in the markets (I researched A LOT!) with excellent coverage!

Insurer: Lemonade

By: Crystal

Useful
Verified September 29, 2021

Above and beyond

Our poor puppy has been through the wringer since we adopted her. Luckily, we had Lemonade Insurance. We have had to file a lot of claims and she is finally doing well! Everything I submitted to Lemonade was clearly explained as to why things we and were not covered. It felt very fair and I would recommend them to any new pet owner. I had a few extra questions about our policy and I got a friendly phone call to clarify our plan. Nothing but great things to say about Lemonade. Thanks y'all!

Insurer: Lemonade

By: Dylan

Useful
Verified September 29, 2021

Easy, paid out what they said they would. Over 2k so far.

They paid for my cats thyroid treatment. It never took more than a week to process a claim.

Insurer: Lemonade

By: Rebecca

Useful

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