Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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No problem getting reimbursed properly but it takes a while.
Slow claims returns and for some reason they duplicated my claims. So I got duplicate eobs. The one that came through first showed 0 paid because it was duplicate. Not very easy to follow along. But after combing through everything we were reimbursed in accordance with our plan terms. No fighting for reimbursement. Claims turn around about 2.5 weeks.
Insurer: Pets Best
By: Jackie
Thank you Trupanion!
Claims are processed quickly. The vet gets to submit directly and so my immediate out of pocket is much less than with my other pet insurance company. Premiums are reasonable and are not raised significantly based on utilization.
Insurer: Trupanion
By:
Depending upon the outcome of a pending appeal which I feel should have been an easy decision for Trupanion.
Depending upon the outcome of a pending appeal which I feel should have been an easy decision for Trupanion.
Insurer: Trupanion
By:
Claims process.
Great company to do business with. Claims are processed in a professional and timely manner. They make the process very easy.
Insurer: Trupanion
By:
I believe in your insurance and all customer service interaction has been exceptional.
I believe in your insurance and all customer service interaction has been exceptional. I do wish you would consider what you deem pre-existing conditions a bit more carefully from what is acute versus chronic.
Insurer: Trupanion
By:
I was very pleased how quickly our claims were reinbursed.
I was very pleased how quickly our claims were reinbursed. Great experience.
Insurer: Trupanion
By:
Always a great experience with Trupanion
It is very easy to submit claims and Trupanion's communication is great.
Insurer: Trupanion
By:
It’s assuring to know I don’t have to worry about getting my Pixie top of the line health care when she needs it.
It’s assuring to know I don’t have to worry about getting my Pixie top of the line health care when she needs it.
Insurer: Trupanion
By:
Price increases and little or no help with vet expenses and very little explanation of insurance policy with appearances of a "no give a damn" attitude on the part of the insurance people in this company that I have talked to.
Price increases and little or no help with vet expenses and very little explanation of insurance policy with appearances of a "no give a damn" attitude on the part of the insurance people in this company that I have talked to.
Insurer: Trupanion
By: