Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 27, 2021

Dental extraction claim finally resolved

The last claim had some back and forth. Felt I had to clarify things more than once, forward the same info to more than one entity, find and provide past documents on my cat’s adoption and health records. Eventually, we got there which is the main thing. I think the extra time spent on this claim should help any future claims, if any.

Insurer: Trupanion Canada

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Useful
Verified October 27, 2021

Great customer support answered questions re: claim submission and assisted in password retrieval

Great customer support, answered questions re: claim submission and assisted in password retrieval

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

Tucker's First Claim

I was really surprised as to how fast a cheque came in this week. Both my husband and I are both impressed. This is the first time we have submitted a claim for Tucker since we addopted him back in 2017. Thank you for a quick response.

Insurer: Trupanion Canada

By:

Useful
Verified October 27, 2021

Trupanion supports my dog’s needs.

Putting a claim in is simple. Trupanion fully supports my dog’s medical needs.

Insurer: Trupanion Canada

By:

Useful
Verified October 27, 2021

Refunds are so quick!

The claims process is always so quick!! Money is always deposited back into my account within 48 hours.. I’ve never had a condition denied!

Insurer: Trupanion Canada

By:

Useful
Verified October 27, 2021

You specialist was most informative and plain lovely to deal with.

You specialist was most informative and plain lovely to deal with. I’m not very happy that you denied my appeal however. How am I supposed to know what time of cyst or tumour my dog has without it being removed??? Now I had to pay two different deductions because my vet and I told the truth about the pathology reports.

Insurer: Trupanion Canada

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Useful
Verified October 27, 2021

Claim experience

Claim process is very easy as the website is very user friendly!

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

Excellent service claim was settled within hours

Excellent service claim was settled within hours

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

glad my pouch is protected by Trupanion!

i appreciate the consistency of the transparency the promptness of claims processing and the great customer service communication via email or phone, keep up the great work thank you!..

Insurer: Trupanion

By:

Useful
Verified October 27, 2021

New experience, time will tell.

It was easy signing up, but I have not used the insurance yet. When I do, hopefully I'l be able to give a more positive revue.

Insurer: Trupanion

By:

Useful

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