Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 28, 2021

Best pet insurance!

Everything was done within 3-4 days

Insurer: Trupanion Canada

By:

Useful
Verified October 28, 2021

I have a dog that has required the use of Trupanion many time over and I am never disappointed with the service and coverage provided by Trupanion.

I have a dog that has required the use of Trupanion many time over and I am never disappointed with the service and coverage provided by Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified October 28, 2021

No issues at all very up front on what is covered and what is not.

No issues at all, very up front on what is covered and what is not. Extremely quick to respond, my vet just submits.

Insurer: Trupanion Canada

By:

Useful
Verified October 28, 2021

Compassionate and Very Efficient

Our dog passed away after tests revealed she had a brain tumour and there were some costly expenses leading up to the diagnosis. Trupanion contacted me within hours of submitting the claim and we were reimbursed for all expenses and received payment within a week......made our lives so much easier during such a devastating time Also their compassionate team reached out and took care of us ....thank you.

Insurer: Trupanion Canada

By:

Useful
Verified October 28, 2021

Everyone at Trupanion has always been friendly and helpful and claims are paid very quickly.

Everyone at Trupanion has always been friendly and helpful, and claims are paid very quickly.

Insurer: Trupanion

By:

Useful
Verified October 28, 2021

Trupanion is quick, easy and reliable.

filing claims is easy and Trupanion is quick to reimburse for covered claims.

Insurer: Trupanion

By:

Useful
Verified October 28, 2021

I have been with Trupanion for many years.

I have been with Trupanion for many years. Their coverage is excellent and all the customer service representatives are extremely polite and able to answer all my questions no matter how complicated.

Insurer: Trupanion

By:

Useful
Verified October 28, 2021

I have had Trupanion for two dogs for over 11 years and have never had a problem with a claim are getting paid for a claim

I have had Trupanion for two dogs for over 11 years and have never had a problem with a claim are getting paid for a claim

Insurer: Trupanion

By:

Useful
Verified October 28, 2021

My dog's pneumothorax surgery survival

I was extremely pleased with the fast response to my request about coverage for immediate emergency surgery for my dog, the ease of contact for my veterinarians to access the details of surgery and post-surgery coverage, and the 90% coverage paid so readily. I am also thankful for the willingness of the Trupanion personnel to assist in a time of emergency. I am 100% pleased with having Trupanion as my pet insurance in support of my dog's continued health.

Insurer: Trupanion

By:

Useful
Verified October 28, 2021

Disappointing response

I was told that a portion of this claim would be paid, however, the entire claim was denied. This is a young dog and she did this by chewing on our wood floor - not from dental disease.

Insurer: Trupanion

By:

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