Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 02, 2021

I actively recommend trupanion to friends and family whenever I know someone acquiring a new dog or cat.

I actively recommend trupanion to friends and family whenever I know someone acquiring a new dog or cat. I am an ER vet and hate to see decisions of care made because of cost, and I have seen your company follow through many times. My only hesitation is that some of the pre-existing condition decisions can be frustrating (in personal experience pneumonia as a complication of a complication of a pre-existing condition felt a bit harsh) but particularly for a new healthy pet I do not know of a better/more reliable company out there!

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Almost a 10

Claims are easy to file and responded to quickly. The insurance itself is very expensive, which is the reason the score is not a 10.

Insurer: Trupanion Canada

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Useful
Verified November 02, 2021

Excellent customer service!

Excellent customer service! So nice and helpful any time I need anything and it's easy to make a claim!

Insurer: Trupanion Canada

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Useful
Verified November 02, 2021

Trupanion is the best!

Trupanion is the best! I don’t know what I would do without the coverage I get from them. I have never once had a problem with claims and when I do have to call everyone there is so nice and helpful, I feel like they care about my animals as much as I do. my older dog (Dexter) has had many health problems his whole life and if I didn’t have coverage with trupanion I never could have afforded all the surgeries. thank you so much Trupanion!

Insurer: Trupanion Canada

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Useful
Verified November 02, 2021

When my pet needs medical care it’s already stressful enough without worrying about the costs.

When my pet needs medical care, it’s already stressful enough without worrying about the costs. Trupanion’s Coverage is the best and their customer service is compassionate and competent which really helps in the hard times.

Insurer: Trupanion Canada

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Useful
Verified November 02, 2021

A variety of plan options.

A variety of plan options. Set up was very easy. Every customer service employee has been very pleasant, informative, and helpful. Submitting a claim was very straight forward and claim was quickly processed. Very pleased thus far.

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Thank you Trupanion

always a good experience! We all hate it when our pets get sick or inured but knowing that Trupanion is there to help ease our $ pain makes it easier for us to tend to our furry loved ones as we should.

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Always take care of our claims quickly with ongoing updates of the process.

Always take care of our claims quickly with ongoing updates of the process.

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Great service, fast service.

Claim processing is quicker than I expected!

Insurer: Trupanion

By:

Useful
Verified November 02, 2021

Trupanion is Great

Easy claims filing process. Quick response to claims. Money deposited in my checking account quickly and accurately.

Insurer: Trupanion

By:

Useful

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