Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 15, 2021

I am totally confused about what you consider acceptable for reimbursement.

I am totally confused about what you consider acceptable for reimbursement. Yes my dog had an ear infection when I bought her in February. I did not have pet insurance as I was just taking her to the vet to get checked out. They discovered the ear issue. I then submitted a claim because she had developed a blister on her toe at the boarding kennel. I had already had an appointment with my vet to get her rabies shot so I did not take her in for a few days. You denied my claim because you say that her ear issues goes with the blister as an allergy. I do not understand this . It is not the money but the idea that you disagree with the ears and foot issue. I am just sad that I pay my premium and got denied when I see no correlation between the two issues.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

Peace of Mind

Coverage, open and transparent, can be used by more than just my vet if i should travel, adjustable coverage

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

Trupanion

Great experience making a claim through Trupanion. Everything was very quick and easy.

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

Is it worth it? I don't know.

It seems no matter what claim I make its always under my deductible. After paying into trupanion for 10 years it makes me wonder why I bother.

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

So glad I had this insurance.

So glad I had this insurance. My poodle had pneumonia and I was able to get her all the tests and medications needed to help her get better. Something I wouldn't have been able to do without it. I didn't have to do a thing the clinic sent the information in and you guys did the rest. Took a huge load off my already very anxious mind!

Insurer: Trupanion Canada

By:

Useful
Verified November 15, 2021

Clear and Easy

All the claims were handled quickly. Any denied claims were clearly explained.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

Trupanion Cares about Tank…

As usual this particular claim was resolved exactly as I expected it to be…my claim was handled with care and and I was kept informed throughout the process…Thank you.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

Excellent customer service.

Excellent customer service. Claims have been handled as advertised. No unpleasant surprises.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

Excellent response time and coverage very friendly and helpful staff.

Excellent response time and coverage, very friendly and helpful staff.

Insurer: Trupanion

By:

Useful
Verified November 15, 2021

I feel that the coverage is pretty comprehensive and the premium is affordable.

I feel that the coverage is pretty comprehensive and the premium is affordable. The few times that I have had to contact customer service, their response has been prompt, courteous, and efficient. The one claim that I made was paid very quickly.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.