Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified December 08, 2021

They processed my last claim incorrectly started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s a problem

They processed my last claim incorrectly, started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s an ongoing problem. Seems like they do their best to avoid meeting my deductible.

Insurer: Trupanion

By:

Useful
Verified December 08, 2021

Everyone I have ever dealt with at Trupanion has been so friendly and so helpful!

Everyone I have ever dealt with at Trupanion has been so friendly and so helpful! If there were a mark higher than 10, I would give it! Your people are amazing. I just spoke to Jessica and she is the nicest person and so very patient and explained everything to me. I find Trupanion to be very fair with their coverage and they pay so quickly!

Insurer: Trupanion Canada

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Useful
Verified December 08, 2021

Glad you guys were there during a stressful time.

Glad you guys were there during a stressful time. Everything was easy to do and hassle free.

Insurer: Trupanion Canada

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Useful
Verified December 08, 2021

Seamless help during an incredibly stressful time Dealt straight with the vet.

Seamless help during an incredibly stressful time Dealt straight with the vet. Clear communication on what was and wasn’t covered and why. Very thankful

Insurer: Trupanion Canada

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Useful
Verified December 08, 2021

Service was quick and the coverage excellent.

Service was quick and the coverage excellent.

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

Very easy to submit and funds were received quickly

Very easy to submit and funds were received quickly

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

10-Oct

Very simple and straight forward, seems like great coverage

Insurer: Trupanion Canada

By:

Useful
Verified December 08, 2021

We think it’s great but we have only had this for a short time and already experienced someone else’s dog’s treatment being on our account .

We think it’s great but we have only had this for a short time and already experienced someone else’s dog’s treatment being on our account . Yes it was corrected but very unsettling

Insurer: Trupanion Canada

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Useful
Verified December 08, 2021

Claim was handled quickly

Claim was handled quickly

Insurer: Trupanion

By:

Useful
Verified December 08, 2021

Easy to upload documents give a description/comment and done.

Easy to upload documents, give a description/comment and done. Great customer service. Payment was made within a couple of days from claim submission

Insurer: Trupanion

By:

Useful

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