Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best Investment in my Furbaby's Future
As a medical practitioner, I understand the importance of taking care of your health and having health insurance available to provide assistance if needed. One of my patients recommended Healthy Paws to me over six years ago, and it's been the best decision I've made for my dog, Violet. With her breed, I knew that hip dysplasia commonly occurs, and I wanted to be prepared for any medical expenses that could arise. I signed her up when she was between 2-3 years old, and I am so thankful. I would never have expected the medical year we've had. She required multiple procedures, and thanks to Healthy Paws, we could get the critical care without a second thought. The customer service has been outstanding, and they have been so polite and helpful anytime I've called in. Submitting claims is incredibly easy with a quick turnaround as well, other than a few glitches when my camera wouldn't recognize one of the receipts. Violet recently had another medical episode that has been rather heartbreaking and frightening. A few days after one of her treatments, I received an email from Healthy Paws asking how Violet was doing and wishing her the best. I couldn't ask for a better company to have on the side of my furbaby, and I'm incredibly thankful that a patient recommended them to me!
Insurer: Healthy Paws
By: Beverly
SCAMMERS
ABSOLUTELY DO NOT USE THEM!! THEY ARE SCAMMERS!! I filed my first claim because I had no doubt about the issue and that it would be covered based upon the plan I chose. They denied it, saying there were preexisting issues, so I call my vet and they have no recollection as to why they would think that and deny my claim. The people are rude and we’re no help. I just hope other people don’t make my mistake. I immediately cancelled and spoke with another insurance who was happy to help and agreed with my statements above and how they were false.
Insurer: Pumpkin
By: Shaena
We love Healthy Paws!
We've used Healthy Paws for the past two years for our dog, Maple, and we are continuously impressed by their customer service, clarity and transparency, and the speed with which they process claims. Everyone we've interacted with at the company has been honest, thoughtful, helpful and friendly. They have helped us many times and we are so grateful for their support during stressful situations!! Not only are their rates reasonable, but you can tell Healthy Paws really cares about their customers and their pets and we would highly recommend them to anyone looking for a trustworthy and supportive insurance company!
Insurer: Healthy Paws
By: Joanna
So thankful for Trupanion!
My guy Wiley has gastrointestinal issues that is so common in this breed. Despite being on prescription diet we can still come down with vomit/diahrrea that is expensive to diagnose. Once a health issue is diagnosed, Trupanion covers the treatment costs for life.
Insurer: Trupanion
By: Jill
Easy and quick claim process for my pet.
My pup had an unfortunate accident eating a foreign object. This was my first claim and the process could not have been easier. I will definitely recommend Trupanion to all of my friends and family. Thank you!!
Insurer: Trupanion
By: KATHERINE
They processed my last claim incorrectly started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s a problem
They processed my last claim incorrectly, started a new claim and therefore restarted my deductible for same issue and are making it very difficult to get an appeal through even though the vets office called and the invoice clearly shows it’s an ongoing problem. Seems like they do their best to avoid meeting my deductible.
Insurer: Trupanion
By:
Everyone I have ever dealt with at Trupanion has been so friendly and so helpful!
Everyone I have ever dealt with at Trupanion has been so friendly and so helpful! If there were a mark higher than 10, I would give it! Your people are amazing. I just spoke to Jessica and she is the nicest person and so very patient and explained everything to me. I find Trupanion to be very fair with their coverage and they pay so quickly!
Insurer: Trupanion Canada
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Glad you guys were there during a stressful time.
Glad you guys were there during a stressful time. Everything was easy to do and hassle free.
Insurer: Trupanion Canada
By:
Seamless help during an incredibly stressful time Dealt straight with the vet.
Seamless help during an incredibly stressful time Dealt straight with the vet. Clear communication on what was and wasn’t covered and why. Very thankful
Insurer: Trupanion Canada
By:
Service was quick and the coverage excellent.
Service was quick and the coverage excellent.
Insurer: Trupanion Canada
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