Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 01, 2026

It said the wellness funds would be…

It said the wellness funds would be immediately available. After I went to purchase the policy it charged two months up front which is bs THEN it said it was only 80% reimbursement with a deductible which was supposed to be just for the illness coverage?

Insurer: Nationwide

By: Mitchell

June 01, 2026

All I had to do was send copies of my…

All I had to do was send copies of my bill and office notes... it couldn't have been any easier!!!

Insurer: Trupanion

By: Harley

June 01, 2026

Speedy reimbursement is most…

Speedy reimbursement is most appreciated.

Insurer: MetLife

By: customer

June 01, 2026

Don’t hesitate purchase the policy …

There are not enough words that could describe my appreciation for MetLife Pet. They reimbursed us almost $5,000 for my sweet LuLu’s surgery. Every person I spoke with was knowledgeable and so kind and helpful. It was an easy process and so worth the money! I will never let any of my fur babies go without this insurance!

Insurer: MetLife

By: Leslie Rhinehart

June 01, 2026

Unfortunately my Lab has had a broken…

Unfortunately my Lab has had a broken leg and some mass cell tumors. MetLife was amazing in both situations. Never called or spoke with anyone. Just followed directions online and provided what they asked for and the check showed up.

Insurer: MetLife

By: Kevin R

June 01, 2026

Loyal Customer

For the most part Trupanion has been fantastic! I would love for annual exam to at least be partially covered. There are a few other things that I’d love to see covered as well. I’m grateful to have the coverage as I’ve been with Trupanion for 13 years!!

Insurer: Trupanion

By: Laura

Verified June 01, 2026

adoro claims experience

I was very pleased with how quickly I received my reimbursement!!!

Insurer: Adoro

By: Debra

Useful
May 31, 2026

Streamlined claim submission making it…

Streamlined claim submission making it easier now. The only thing I wish would come back is a comment field to manually enter text to explain why the claim was sent in. Payouts usually around 5 business days which is a significant improvement to prior.

Insurer: MetLife

By: Christi

May 31, 2026

Fast service -- clear notes regarding…

Fast service -- clear notes regarding the claim.

Insurer: Trupanion

By: Mike Roberts

May 31, 2026

Really helpful to have pet insurance

Really helpful to have especially to help take care of fur babies and quick turnaround for claims. Very understanding when circumstances occurs for the little ones.

Insurer: MetLife

By: Okami

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