Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 01, 2026

Fast, great reimbursement for doggo dental work

We have been Fetch customers for our two dogs for several years. Our nine-pound terrier mix needed to have periodontal surgery in May 2026. The surgery happened in mid-May, and Fetch Pet Insurance reimbursed us per our plan's policy by May 31st. It was a quick, easy process - thank you!

Insurer: Fetch

By: Nicole

June 01, 2026

Great Experience

I have never had a problem with reimbursement and their website is easy to work around.

Insurer: Spot

By: Kelvin Crawley

June 01, 2026

About 1 month ago my little morkie had…

About 1 month ago my little morkie had an accident. She had to different vets one was an emergency visit. I did have to pay up front. Once spot rec info they needed I was pd within 2 weeks. I choose a 70% coverage and after my ded they pd completely. Did have my vet fax all info needed to them. I did think about dropping ins but iam so glad I didn't

Insurer: Spot

By: customer

June 01, 2026

claim submission is user friendly and…

claim submission is user friendly and reimbursement is timely.

Insurer: MetLife

By: customer

June 01, 2026

Claim

Very easy process. Submitted billing receipt from the vet, had payment a few days later.

Insurer: Pets Best

Veterinarian: Monroe Veterinary Clinic

By: Brian

Useful
June 01, 2026

Great experience and great customer…

Great experience and great customer service. Fast processing claims. I’ve had nothing but positive experiences so far.

Insurer: Spot

By: Claudette Lingasin

June 01, 2026

Easy Peasy

Submitting a claim was easy and the response was fast! Very content with the outcome of the process. Looking forward to the reimbursement to make a payment on my account. Thank you!

Insurer: Spot

By: Christopher Martinez

June 01, 2026

the claim submission process is so…

the claim submission process is so simple and the payment is always paid out within a reasonable time - MetLife makes taking care of my girl pup easy!

Insurer: MetLife

By: kristin g

June 01, 2026

PetsBest Pup’s Best

Our pup has always been well cared for and PetsBest has always been there when we needed them. Pup has chronic and ongoing allergies requiring vet visits and medication and outside of reaching our deductible, most treatments and pharma have been covered. we would not consider any other insurer.

Insurer: Pets Best

By: AEC

June 01, 2026

The process was very simple

The process was very simple. The only difficulty I had was in how to pick what health problem it was. But after I got used to the list, it went much easier. I called once and the customer service person was very helpful. The reimbursement is quite quick as well taking about a week or so.

Insurer: ASPCA

By: Helen

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