Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified January 10, 2022

Paid direct to the vet.

Paid direct to the vet. I did not have to do anything but care for my sweet furbaby Shadow.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Easy to submit invoice very quick response and funds went into my account in 1 day.

Easy to submit invoice, very quick response and funds went into my account in 1 day.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

quick and easy process and reply.

quick and easy process and reply. Very disappointed that the policy is structured that exam fees are not covered and the balance is written off under the deductible. Thank goodness my dog is healthy and we have had minimal claims, but what good is the insurance if when needed it isn't applicable

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Quick and easy.

Quick and easy. Vet did it all. Direct payment to them.

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

The premiums keep going up and less is covered!

The premiums keep going up and less is covered!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very easy to send invoices for coverage and payment received very quickly!

Very easy to send invoices for coverage, and payment received very quickly!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very good coverage and very good response time/information from everyone I have talked to.

Very good coverage, and very good response time/information from everyone I have talked to. Rated 7 because I am a student and insurance policy prices can be hard to manage when on a student budget. It would be really great if there were a student plan where the deductible rate would be able to be moved more freely (rather than solely up).

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Claims are proceeded quickly - my vet submits them and they are processed the same day usually within 30 minutes of the visit.

Claims are proceeded quickly - my vet submits them and they are processed the same day, usually within 30 minutes of the visit.

Insurer: Trupanion

By:

Useful
Verified January 10, 2022

Well rounded service

Customer service was great! Plans are adjustable and overall meet me needs. The one area I wish was covered was preventative care (even if it was an add on)

Insurer: Trupanion

By:

Useful
Verified January 10, 2022

Decline of first claim and the reasoning behind it.

Decline of first claim and the reasoning behind it. Absolutely ridiculous!!!!! Very unhappy

Insurer: Trupanion

By:

Useful

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