Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified February 11, 2022

Filing the claim was simple and I had an answer within 48 hours

Filing the claim was simple and I had an answer within 48 hours

Insurer: Trupanion

By:

Useful
Verified February 11, 2022

Always smooth experiences with Trupanion.

Always smooth experiences with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

Excellent response to claims over the years

Excellent response to claims over the years

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

Excellent service!

Excellent service! Kat was so helpful and answered all my questions with so much info - also helped me understand my policy and what my coverage entails

Insurer: Trupanion Canada

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Useful
Verified February 11, 2022

I only have a claim just started so I will see how it all washes out.

I only have a claim just started so I will see how it all washes out.

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

I’m very satisfied with Trupanion .

I’m very satisfied with Trupanion .The speed they process my claims are unbelievable .I will certainly recommend Trupanion .

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

Mindi was so lovely and helpful.

Mindi was so lovely and helpful. Great staff person. All Trupanion staff are great. However, Trupanion's policies on existing conditions is biased against rescue dogs and favours designer dogs who will ultimately have more expensive claims in the future. I'm only keeping my insurance in of an accident as that seems like the only thing she's covered for.

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

My claims were handled quickly and efficiently

My claims were handled quickly and efficiently

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

This is my first experience having to claim with Trupanion for my cat's medical emergency and I have to say that the whole process has been so smooth.

This is my first experience having to claim with Trupanion for my cat's medical emergency, and I have to say that the whole process has been so smooth. The customer service has been amazing and it's been great to have my claims (multiple vet visits) processed so quickly.

Insurer: Trupanion Canada

By:

Useful
Verified February 11, 2022

Trupanion denied a claim due to my 7 week old puppy chewing on leaves prior to getting insurance.

Trupanion denied a claim due to my 7 week old puppy chewing on leaves prior to getting insurance. They took comments from 2 vet visits for diarrhea from puppy food sensitivity out of context. I would not recommend Trupanion.

Insurer: Trupanion Canada

By:

Useful

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