Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible.
I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible. I keep having to appeal which is endlessly frustrating, time-consuming, and I keep having to involve my Veterinarian who is busy helping pets. It is making me consider shopping for new insurance for Bowie. Trupanion sounded great on paper, but now that Bowie is experiencing health issues it is proving to almost be more trouble than it is worth for $35 dollars every month.
Insurer: Trupanion
By:
Great customer service.
Great customer service. No waiting in a long queue. Prompt payout for claim
Insurer: Trupanion Canada
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it is almost perfect but not 100% they should have an option to include examination fees
it is almost perfect but not 100% they should have an option to include examination fees
Insurer: Trupanion Canada
By:
It took over a week to get the email that the claim was submitted.
It took over a week to get the email that the claim was submitted. Not sure if it was the pet hospital or Trupanion but it was disappointing to see.
Insurer: Trupanion Canada
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OftenTrupanion will pay the vet directly rather than paying out of pocket and then waiting for reimbursement.
Often,Trupanion will pay the vet directly, rather than paying out of pocket, and then waiting for reimbursement.
Insurer: Trupanion Canada
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Simple process.
Simple process. Claim submitted by vet clinic. Notification from Trupanion came quickly as did payment.
Insurer: Trupanion Canada
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The claim is always processed expediently.
The claim is always processed expediently.
Insurer: Trupanion Canada
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The claim process was easy and quick.
The claim process was easy and quick.
Insurer: Trupanion Canada
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Always helpful and conveniently easy to file claims!
Always helpful and conveniently easy to file claims!
Insurer: Trupanion
By:
Because of the hassle that is going on right now of pre-existing condition rejection vs what is not proven and what was not said
Because of the hassle that is going on right now of pre-existing condition rejection vs what is not proven and what was not said
Insurer: Trupanion
By: