Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified March 07, 2022

Best Pet Insurance Ever!

This pet insurance is a lifesaver! We got it when we adopted our dog. Everything was extremely easy to set up. The price was reasonable for the year (compared to if we went and did everything on our own), and when we needed to submit the claim, it was extremely easy with payout very quickly.

Insurer: Lemonade

By: Tarah

Useful
Verified March 07, 2022

Absolutely useless. Find faults with covering anything at all

I've had 3 surgeries needed for my dog Tommy since I've had him. Trupanion has been absolutely useless. I decided to keep them and I like to use the " 3 strikes your out policy" I've paid them so much over the years. And for them to only cover $48.02 on this last claim is a slap in the face. . I want my policy canceled immediately. You haven't covered sh*t.

Insurer: Trupanion

By: Connie

Useful
Verified March 07, 2022

Always so easy and quick to work with!

I work in veterinary medicine so I know everything that could possibly go wrong with my dog. And unfortunately right now everything IS going wrong with my dog. I love having Lemonade in my back pocket because I never have to question if I can afford her care or not. They’re always so quick to process claims and answer any questions I may have, and the policy is so easy to understand. I recommend it to so many of my clients.

Insurer: Lemonade

By: Caelan

Useful
Verified March 07, 2022

I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible.

I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible. I keep having to appeal which is endlessly frustrating, time-consuming, and I keep having to involve my Veterinarian who is busy helping pets. It is making me consider shopping for new insurance for Bowie. Trupanion sounded great on paper, but now that Bowie is experiencing health issues it is proving to almost be more trouble than it is worth for $35 dollars every month.

Insurer: Trupanion

By:

Useful
Verified March 07, 2022

Great customer service.

Great customer service. No waiting in a long queue. Prompt payout for claim

Insurer: Trupanion Canada

By:

Useful
Verified March 07, 2022

it is almost perfect but not 100% they should have an option to include examination fees

it is almost perfect but not 100% they should have an option to include examination fees

Insurer: Trupanion Canada

By:

Useful
Verified March 07, 2022

It took over a week to get the email that the claim was submitted.

It took over a week to get the email that the claim was submitted. Not sure if it was the pet hospital or Trupanion but it was disappointing to see.

Insurer: Trupanion Canada

By:

Useful
Verified March 07, 2022

OftenTrupanion will pay the vet directly rather than paying out of pocket and then waiting for reimbursement.

Often,Trupanion will pay the vet directly, rather than paying out of pocket, and then waiting for reimbursement.

Insurer: Trupanion Canada

By:

Useful
Verified March 07, 2022

Simple process.

Simple process. Claim submitted by vet clinic. Notification from Trupanion came quickly as did payment.

Insurer: Trupanion Canada

By:

Useful
Verified March 07, 2022

The claim is always processed expediently.

The claim is always processed expediently.

Insurer: Trupanion Canada

By:

Useful

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