Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Best customer service ever and no hassles with insurance claims
Best customer service ever and no hassles with insurance claims
Insurer: Trupanion Canada
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Customer service staff are always pleasant and helpful.
Customer service staff are always pleasant and helpful. Claims are processed quickly.
Insurer: Trupanion Canada
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Always a prompt response and reimbursment
Always a prompt response and reimbursment
Insurer: Trupanion
By:
I have always have a good experience anytime I needed to file a claim or even if I just needed a question answered.
I have always have a good experience anytime I needed to file a claim or even if I just needed a question answered.
Insurer: Trupanion
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Trupanion claims experts are awesome!
Trupanion claims experts are awesome! The very fast turnaround in paying claims cannot improve..it's fast and effective. I rated an 8 instead of 10 because 1) the yearly increases to the pet's insurance seems to be Trupanion's way of taking advantage of the pet owner. They know we can't change insurance carriers due to exclusions other carriers would place on a new policy for an older pet, so we feel stuck with insurance rates that are more than I pay for my health insurance. 2. For the amount we pay for our pet's insurance Trupanion should offer some health maintenance coverage for the pet, eg, teeth cleaning annually or once every two years.
Insurer: Trupanion
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I am very happy with the quickness that claims are settled and with your friend customer service staff.
I am very happy with the quickness that claims are settled and with your friend customer service staff. I am disappointed though, that your coverage does not include exams as this is turning out to be a big part of the expense with my cat's current condition. Other than that, your services are great.
Insurer: Trupanion Canada
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It was fast and everything was explained as to how the claim worked.
It was fast and everything was explained as to how the claim worked.
Insurer: Trupanion Canada
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It was pretty easy just doesn't make sense why the vet visit is not covered.
It was pretty easy just doesn't make sense why the vet visit is not covered. Otherwise would of gave it a 10
Insurer: Trupanion Canada
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Trupanion has always been there for me.
Trupanion has always been there for me. I get paid quickly and the process is easy.
Insurer: Trupanion Canada
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After trying to get trupanion to pay what they are supposed to pay we still not getting paid and the customer service has been going around the claim with the intention of not to pay.
After trying to get trupanion to pay what they are supposed to pay, we still not getting paid and the customer service has been going around the claim with the intention of not to pay. This is my personal experience so far with trupanion from Florida, but they charge my CC around the clock, when it was from Canada was perfect.
Insurer: Trupanion
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