Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion good but very expensive
Fast and efficient. Pity about the $500 deductible taken off a small claim! Given the monthly cost of pet insurance, this seems excessive. Why do you not consider scaling the deductible in relation to the size of the claim. e.g under $1000, $100 deductible, under $2000, $200 deductible and so on. Just a suggestion! Lillian Wong ,North Vancouver
Insurer: Trupanion Canada
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Easy invoicing
I knew in advance of surgery exactly what my coverage would be. At time of surgery the invoicing was all able to be done directly with trupanion and the process was easy
Insurer: Trupanion Canada
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Filing claims made easy.
Instructions were easy to follow. Refund was quick and accurate.
Insurer: Trupanion Canada
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Needed more deductible knowledge.
Trupanion is great and all. But it was unclear how the deductible worked. I thought I paid the $200 and then Trupanion started covering everything 90%. But that’s not how it works at all. Trupanion takes the $200 deductible from your bill. So it could be $50 on time, $75 another, $100 and then $25 another. Plus you’re still paying the full bill each time until the deductible has been covered. This was not clarified when I signed up so it was rather surprising.
Insurer: Trupanion Canada
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The Luck of the Irish or Trupanion?
We just wanted to express our sincere gratitude for approving the claim on Loki's Emergency Surgery. Thanks so much for covering this expense! I didn't realize how expensive surgery was, and if it wasn't for insurance, Loki might have died due to sticker shock. Seriously though the service has been prompt, professional and very helpful. We are so thankful that we have Pet Insurance and Trupanion has been a Godsend. We would recommend it to anyone with a pet, and our story really highlights the need for insurance.
Insurer: Trupanion Canada
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Peace of Mind
Best company ever! Been a member since 2011, thankfully didn’t really need services until 2018 or so. So happy we have it, peace of mind as our precious Rosie has tests or needs meds. Highly recommend, easy to file claims, paid very quickly. If you need to ask questions they are answered quickly, company really cares.
Insurer: Trupanion
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Trupanion makes my life easier!
Claims are super easy to file, and the response and payments are quick!
Insurer: Trupanion
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I’m not a computer user and getting my invoices attached to your email form has been impossible.
I’m not a computer user and getting my invoices attached to your email form has been impossible. I have written once including form and invoice. You ended up misplacing it. So I just went ahead and paid for Blu’s medication even though I was in my timeline. I have a hefty premium and a $500.00 deductible. Every one has been helpful with any of Blu’s maladies.
Insurer: Trupanion
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