Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified March 27, 2022

Best pet insurance in the market

I got trupanion since my dog was 4 months old, and I can say the customer service and the fast claims settlement is outstanding. Trupanion help me and my baby when we need the most, I wouldn’t change trupanion for ANYTHING!

Insurer: Trupanion

By: Maria

Useful
Verified March 27, 2022

Me and my senior dog thank Trupanion.

I recommend to everyone with a pet to get insurane (Trupanion). My claim was approved quickly and deposited to my bank within a few days of the appointment with the vet.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Quick return

My dog required emergency surgery for a bowel obstruction. The claims process was quite seamless and I received payments quickly.

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

Very fast responders to claim

Very fast responders to claim

Insurer: Trupanion Canada

By:

Useful
Verified March 27, 2022

THE pet insurance to get!

A good friend of mine works for Trupanion, and my parents also have been using Trupanion for my family dog who is about to turn 13 yo. When I got my golden retriever puppy, I knew this was the insurance to go with and have no regrets so far! Even though our vet doesn’t work directly with Trupanion, the phone app allows me to quickly and easily submit claims. They’re all processed in a timely manner with email/text status updates along the way. Thank you, Trupanion, for all that you and your staff do to make it easy for pet owners to do the right thing - keep our pets healthy and happy!

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

Great Insurance

Always quick claim response.

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

I always receive a prompt response and handling of claim inputs and to this point quick financial payment of covered expenses.

I always receive a prompt response and handling of claim inputs, and to this point quick financial payment of covered expenses.

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

After comparing, ONLY TRUPANION!

I have recommended Trupanion to numerous pet loving friends! For years we didn't need to use to use the insurance but when we suddenly learned our Libby had developed chronic kidney disease, wow, it became very expensive! Trupanion covered 90% of 3 nights in the hospital with IV, X-Rays, shots, and numerous meds that she will be on for the rest of her life. All covered at 90%! So glad I added an optional rider to the insurance when we signed up because acupuncture was also covered. A little later an additional flare up of kidney disease with another night in the hospital was covered. Any and all future kidney problems will be covered at 90%. Compare to other insurance companies that put a Cap on each problem. After spending X amount, most other companies would stop paying for anything kidney related, EVER. Some companies will continue paying, but when a new year starts you have another co pay. With Trupanion, we only have 1 co pay EVER for a kidney problem.

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

The representative was vague offered very little guidance.

The representative was vague, offered very little guidance. When I shared the agent's guidance with my veterinarian, my veterinarian said that she had never heard of such a policy from Trupanion before. The agent told me I needed prior authorization to include an overview of the medical treatment plan and costs before Trupanion would pay any costs related to the specialists' (ophthalmologist and cardiologist) that my veterinarian has recommended for my pet. I have an appointment with the specialist tomorrow, and I will be submitting my expenses. I do not want to allow my pet's condition to worsen while I ask specialists to give me an estimate and a medical plan for a pet they have not yet seen. I do know the initial cost will be $138. My veterinarian has submitted a letter to Trupanion explaining why Brillo needs to see a cardiologist and an ophthalmologist.

Insurer: Trupanion

By:

Useful
Verified March 27, 2022

You paid for the care my dog needed- thanks!

You paid for the care my dog needed- thanks!

Insurer: Trupanion

By:

Useful

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