Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 06, 2026

Easy to file claim and claim paid…

Easy to file claim and claim paid quickly

Insurer: Spot

By: Kathleen Hartigan

June 06, 2026

Pets Best Review

"Pets Best is the best! All of my claims were handled very promptly and fairly. For our first year with our pup, we had many more claims than we expected, but we're pleasantly surprised that this insurance company fulfilled their promise of quality coverage."

Insurer: Pets Best

Veterinarian: Oak Leaf Veterinary Clinic

By: Diane

Useful
June 06, 2026

App is easy to use and reimbursement is…

App is easy to use and reimbursement is quick

Insurer: Spot

By: Courtney Hinkle

June 06, 2026

Your coverage stinks....

Your coverage stinks....

Insurer: Pumpkin

By: Andrea

June 06, 2026

Easy Claim but paid Zero. Really read your contract, my mistake

Satisfied with experience as a whole, didn't pay anything out as I didn't understand the deductible process. Had a $1000 deductible, but had no idea I had a 20% insurance first, then pays. I thought had a 1000$ deductible, and any receipt over that would be paid at 80%. My bills came to approx. $1230, and they paid zero. I was shocked and disappointed, thinking would pay 80% of $230. I guess I didn't read the fine print. With rates nearly doubling, was disappointed. Buy the best policy you can afford, with the least deductible. My error in this case thinking this insurance would be like any other insurance I have, where once you meet deductible, plan pays.

Insurer: Pets Best

By: Brian

Useful
June 06, 2026

Great from start to finish

My kitten (just 1yr old) had been neutered earlier in the day & started bleeding profusely in the night, ended up having emergency surgery by a wonderful vet and assistants- he was released to me the next day. I submitted my claim to Pets Best a few weeks later and had a response within 1 day and reimbursed in I believe 2-3 days after that. This is not the only time they have been so great. I have several pets and their claims have been paid quickly and clearly explained

Insurer: Pets Best

By: Annie

Useful
June 06, 2026

Quick and simple

Quick and simple. Turned the claim around in just a few days.

Insurer: MetLife

By: Craig

June 06, 2026

I was with VPI pet Insurance several…

I was with VPI pet Insurance several years ago. I went to Lemonade for my new puppy and was not satisfied and since nationwide purchased VPI I went back there cause I’ve never had any issues.

Insurer: Nationwide

By: Lisa

June 06, 2026

I was pleasedonce I found out exactly…

I was pleasedonce I found out exactly was need fortheclam. Thank you so much for helping out with all the expenses. We are so glad Dolby I doing so well! Thanks again

Insurer: Spot

By: Dorcas Siskowski see see

June 06, 2026

Fast Turnaround Time

Since this was my first claim, there was a lot of paperwork. But once I submitted the paperwork, I was pleasantly surprised how quickly I was paid and without any challenges to my claim.

Insurer: MetLife

By: Edward Hartnett

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