Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claim for a severed TPLO denied
My claim for a severed TPLO was denied. The adjuster said it was a pre-existing condition based on the fact that my dog had had surgery for a luxating patella a year prior. Totally different leg, totally different body part (knee vs. tendon), yet this was deemed preexisting. Completely false and unacceptable
Insurer: MetLife
By: Dara G
Decided to stop covering my cat’s heart disease
When they do cover stuff, they’re great. But I’m very frustrated that after two years of covering my cat’s heart disease, they THEN decided to declare it a pre-existing condition, even though she didn’t have a diagnosis prior to me having this policy. That part I’m very unhappy about. But when they cover other vet care, they’ve been great.
Insurer: Pets Best
By: Cecily Scovin
Mass removal
Process claim immediately thru vet clinic and was a relief to have that taken care of
Insurer: Trupanion
By: Marci
Great insurance!!
Great insurance!!! Very fast pay on my last claim!!! Thank you!!!
Insurer: MetLife
By: Sharon Ardelean
In the past it’s taken up to 3 weeks
In the past it’s taken up to 3 weeks, but recently payout has been as fast as 24 hours from submission. Also, so far, have been reimbursed 100% of what was promised.
Insurer: MetLife
By: Joss
Metlife pets was there when I needed…
Metlife pets was there when I needed them. PeeWee was in distress on a Friday night and had to go to the emergency clinic as my vet was gone for the weekend. PeeWee was helped and Metlife paid my claim in 4 days. They are the best!
Insurer: MetLife
By: James Cutler
Quick smooth process
Fast and responsive claims process with multiple options on reimbursement. I was very pleased with the amount I received back on my very first one!
Insurer: MetLife
By: P. Nelson
Lifesaver!
The claim process is so easy and MetLife is so communicative! When our cat had a leg injury having insurance gave us so much peace of mind.
Insurer: MetLife
By: customer
when you have a sick dog last thing you…
when you have a sick dog last thing you want to worry about is a vet bill.Healthy paws takes the worry out of that.And pays your claims 100% HAPPY with Healthy Paws.My dog is 9 years old had HP since day one
Insurer: Healthy Paws
By: Ray
Pumpkin is amazing, quick insurance payments - love them!
Pumpkin is amazing, quick insurance payments - love them!
Insurer: Pumpkin
By: mike