Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


February 10, 2023

Don't!

This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.

Insurer: Healthy Paws

By: Jenny

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team

February 10, 2023

Takes the stress out of healthcare for our dogs!

Having a pet confronted with a serious health condition is difficult. Balancing the financial impact of healthcare choices for your pet is incredibly stressful. With Pet's Best we've been free to focus on what's best for our dog/family without having to worry how to cover the costs of recommended care. Her care has been covered without question or delay in a hassle-free manner leaving us fully able to focus on caring for our dog and our family. This is the best investment we've made in our pets and worth every penny. I will be a Pet's Best customer as long as I have pets.

Insurer: Pets Best

By: Heidi

Useful
February 10, 2023

Easy-peasy

My insurance coverage with Pets Plus Us is fairly limited, but in the claims that I've made, they've been nothing but courteous, helpful and kind. They've been so easy to deal with. Claims are also processed in a reasonable amount of time. I have no complaints, and I would definitely return to them for future policies.

Insurer: Pets Plus Us

By: Darice

Useful
Verified February 10, 2023

Trupanion is true to their word.

I am so grateful that my husband and I chose Trupanion insurance for our Daisy. We recently had to take her to an after hours emergency clinic after she swallowed a drop earring that had fallen to the floor. The vet was concerned about the possibly of the sharp part of the post causing internal damage. He first tried to scope and fish it out and when he was unable to get it like that, he performed abdominal surgery. This, of course, was quite costly. Trupanion has very kind workers and I was walked through the claim process. They covered exactly as advertised. It is a shame that it is hard to believe the advertised coverage claims of companies these days, but I will gladly recommend Trupanion to family, friends, and even strangers if asked.

Insurer: Trupanion

By: JOAN

Useful
February 10, 2023

Worst insurance

Please do not take this insurance, since they will take your money , but not honour the policy

Insurer: Pets Plus Us

By: John

Useful
February 10, 2023

Great Insurance

Met Life Pet Insurance has saved me a lot of money from the first vet visits to now. Claims have always been easy to file and got reimbursed in a timely manner.

Insurer: MetLife

By: Jimmy

Useful
Verified February 10, 2023

Feel at Ease

Both Vets contacted Trupanion while we were in the office with our pet. The response and approval only took a few minutes. We were then free to schedule procedures and know what the cost would be. Very fast and efficient.

Insurer: Trupanion

By: Jan

Useful
Verified February 10, 2023

Great coverage/ service and customer care is always top quality.

Great coverage/ service and customer care is always top quality.

Insurer: Trupanion

By: Lauren

Useful
Verified February 10, 2023

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is.

I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is. I highly recommend Trupanion to everyone thinking of getting a pet.

Insurer: Trupanion

By: Jaime

Useful
Verified February 10, 2023

Great Service

I submitted my claims and they were processed within an hour!

Insurer: Trupanion

By: Deirdre

Useful

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