Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified May 07, 2023

Best Insurance/Service for both my pet and myself

I have had Trupanion since Callie was a puppy, shes 10 now. Two weeks after setting up an account with Trupanion, Callie jumped out of my car. Over the years we have had various issues come up including two knee replacements.... She does love those squirrels. Trupanion has been nothing but fantastic each and ever time! When your pet, the one you love, is injured or suffering, the last thing you want to deal with is the headache of an "insurance" company. I only wish my human insurance was a kind and helpful as Trupanion. I have called and been told "Don't worry about that, that is our job. You just worry about your fur baby." Those words from that man, during that stressful time, will stay with me. It is part of what I think about when I refer people to Trupanion. There is literally NOT ONE bad thing I can say about them. They will not give you a reason to. They are quick with invoices and responses, kind and respectful over the phone. Its like you are talking to your family when you call. If I could be a spokesperson for Trupanion.... I would! They are everything that an insurance company should be, and more. I have never regretted getting or having pet insurance and Trupanion will be the company that I continue to choose for every pet I have. They have truly set the bar. Thank you Trupanion for taking such good care of my Callie girl. from Callie and myself

Insurer: Trupanion

By: Jennifer

Useful
May 07, 2023

So thankful for Healthy Paws Pet insurance

I can't say enough good things about Healthy Paws Pet insurance. It provides me comfort knowing I can provide the best care for my dog. He recently has been dealing with some health issues that have been extremely costly; pancreatitis and a torn ACL. Healthy paws has been great. They process the claims fast, without question except for an occasional medical record to substantiate the claim and communicate great. Just between my dog's 2 torn ACLs I have likely gotten most of his premiums paid for and he is 10 and still has ongoing health issues.

Insurer: Healthy Paws

By: Lauren

Useful
Verified May 07, 2023

First time claim!

I was disappointed with what little percentage our insurance covered on these claims given we pay over $50 a month.

Insurer: Trupanion Canada

By: Brian

Useful
Verified May 07, 2023

Vet claim

They have been very helpful with all of our claims and very friendly

Insurer: Trupanion Canada

By: Kathryn

Useful
Verified May 07, 2023

Great product, slow claim resolution

I submitted 4 claims of together for existing condition. 1 claim got approved immediately, the other 3 are just sitting there 2 weeks later, not reviewed

Insurer: Trupanion

By: SHAUN

Useful
Verified May 07, 2023

Nothing Much Covered!!!

I suppose the have 90% coverage for the policy I have. Yet, I have not gotten that with the claims I have filed. You claim you don’t cover exams, which is crazy because the pet has to be examine to determine what is wrong with it when there are issues. That should be the main thing covered! Then you do not cover vaccinations, which is ridiculous! You just do not cover much of anything. I will be searching for new insurance for my pet! I pay you all too much monthly for you not to cover much of anything. Ridiculous!

Insurer: Trupanion

By: LaToya

Useful
Verified May 07, 2023

A company that has your back

It is quick and easy. When I’m at the vet the last thing I want to be worrying about is filling out the claim. I love that with Trupanion the vets office can do it for me and I get an answer very quickly. I also love that it is directly paid to the vet so no extra hassle.

Insurer: Trupanion

By: Frances

Useful
May 06, 2023

Best pet Insurance around

The are great. When my dog Bumper was diagnosed with cancer they were there for me. Processed his payments very quickly and the claims process has been really easy. I would highly recommend them.

Insurer: Healthy Paws

By: Stephen

Useful
Verified May 06, 2023

No fuss reimbursement of expenses paid promptly

No fuss reimbursement of expenses, paid promptly

Insurer: Trupanion Canada

By: John

Useful
Verified May 06, 2023

Very happy with Trupanion's service.

All our claims have been processed promptly and without hassle. Trupanion is a great company.

Insurer: Trupanion

By: Peter

Useful

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