Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Amazing!
Excellent coverage. Submitting a claim was easy and they got us a check fast. I'm happy to have them and will continue to use them as our insurance for our animals.
Insurer: Healthy Paws
By: Michael
Worth every Penny
Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful
Insurer: MetLife
By: Chuck
CLAIMS DEPT USELESS!!
I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!
Insurer: Fetch
By: Lorraine
I’m done
I will be cancelling my 10 years of Trupanion and will be self insuring from now on. They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.
Insurer: Trupanion
By: Linda
Healthy Paws
Our dog recently had to have surgery and we are so fortunate that we had Healthy Paws insurance! Their service has been excellent throughout this entire ordeal. The process of submitting claims could not have been easier and their responsiveness and status updates were always clear and timely and much appreciated! They have also been so supportive through the entire process and even sent emails to check on our dog and see how she was doing - so thoughtful!!! Thank you Healthy Paws!!!
Insurer: Healthy Paws
By: Gus
Healthy Paws is THE BEST
We have three amazing dogs who have, unfortunately, had some bad luck - including a life-threatening GDV emergency surgery. We have never, ever not been able to treat because Healthy Paws has our backs, always. They have not only ALWAYS covered what they should, but have treated me with care and compassion during times of high stress. They're submission process is easy, they pay back quickly, and most importantly, they allow pet parents to ensure they're animals are safe. We should never have to say know or guess whether to treat. Because of Healthy Paws, we've been able to keep our animals healthy and ourselves financially protected. ALWAYS GET INSURANCE...and get Healthy Paws.
Insurer: Healthy Paws
By: Stephanie
Great
Fast and excellent remuneration.
Insurer: Trupanion Canada
By: Lynne
Best Insurance for Pets
I have had Healthy Paws since both of my Shih Tzu's were puppies. Both have had substantial vet bills. Healthy Paws has reimbursed on vet bills promptly and it couldn't be any easier to file a claim. Premiums have increased only minimally so far. I am so pleased with Healthy Paws!!
Insurer: Healthy Paws
By: Kathy
Best Pet insurance Metlife
Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them
Insurer: MetLife
By: Susan
BEWARE—Total Rip Off
We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.
Insurer: Healthy Paws
By: Shirley
Latest 1 comments
Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.