Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick payments
Great experience with Hartville. Payments arrive quickly. Premiums have stayed constant.
Insurer: Hartville
By: Christopher
Thank You!
My cat, Scout, after losing weight for a year, was diagnosed with Clostridium Perfringens. Having PetsBest insurance allowed us to get her the treatment and medications she needed to get well. Your staff, both on the phone and by email, was considerate, informed and helpful. I have since recommended PetsBest to my neighbors and friends, several of whom have bought policies for their pets. Thank you for your excellent service and quick response to my needs. It’s frightening when our little ones get sick so, having your insurance, gives us real peace of mind.
Insurer: Pets Best
By: Mary
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives
Insurer: Healthy Paws
By: Sarah
False advertising- they do not process claims for months
Their website boasts "fast claims". But it's been 4 months and I'm still waiting. I filed 2 claims in June, and it is now September with no resolution, other than emails saying "we're working on it". After MULTIPLE calls wasting my own time, no anwers. DO NOT FALL FOR THEM. They have nice agents, but awful service. They gave me excuses like "we're changing systems". That was 4 MONTHS AGO.
Insurer: Trupanion Canada
By: Mia
Kate
Trupanion has always considered my invoices and explained the results.
Insurer: Trupanion
By: Doris
New to pet insurance
I have never had pet insurance so I debated getting it for our newest dog. You hope to never use it, but just like any insurance, it’s nice to have if you do need it. Thankfully we did not have a large ER bill, but it certainly could have been. The process to make a claim was fairly easy. There was a little extra than I expected, but thankfully our regular vet had what we needed. Thank you for providing this option.
Insurer: MetLife
By: Sonia
Claims
So glad I have pet Ins. Claims department is excellent and very fast. Thank you 😀
Insurer: MetLife
By: Geraldine
Excellent coverage, pricing and claims process
I've been with Healthy Paws for approximately 5 years for one dog. Recently added a second dog. Pricing and coverage is excellent and affords us peace of mind. I've had to file a few claims and I am very much impressed with the claims process. It is extremely efficient and easy. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Brian
Healthy Paws Pet Insurance
I have had Ruby insured with Healthy Paws for over 4 years and her dental issue for trauma to a tooth was the first claim I needed to file. Could not have asked for a better response to the processing and payment of the claim. So happy we have this protection for Ruby—Thanks Healthy Paws!!
Insurer: Healthy Paws
By: Deb
Super Helpful
My claim process was incredibly simple and quick! It was my first time, so I was honestly expecting it to take a while and not expecting to get the claim approved for a few days. The process was incredibly user friendly, took all of 5 minutes, and the claim was immediately approved with money in my account the next day.
Insurer: Lemonade
By: Hannah