Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


January 03, 2024

Great Service

I have had to file 2 claims. They were both very easy to do online and very fast response time. Would definitely recommend this pet insurance!

Insurer: Lemonade

By: Jessica

Useful
Verified January 03, 2024

Surgery relief in a snap for my 12 year fur baby

My active border collie mix had a large ACL tear and could not put any weight on his hind leg. We wanted to make sure his golden years were the best possible and that was not going to happen if he continued hobbling around so we opted to move forward with his ACL surgery. Trupanion was fantastic and immediately responded once our vet submitted the claim. I could not have asked for a better response or outcome on their part. I will continue insuring my pets with them for years to come so I can continue having peace of mind when it comes to the treatment needs of my dogs.

Insurer: Trupanion

By: Anna Laura

Useful
January 02, 2024

Best Pet Insurance Available

I signed up in 2011 with Healthy Paws for a new pup I got from a rescue. My beloved schnauzer fell seriously ill in Dec 2023, and was hospitalized for over 3 weeks in the vet ICU. The bill was a staggering $22k, and Healthy Paws covered most of it. They are compassionate and fast, and while I lost my dog on Christmas Day, I was able to give him the best care because I had Healthy Paws working with me. Five stars all around! My vets always told me that pet insurance never covers anything, but trust me, Healthy Paws is not like any other insurance. Thanks to them, my dog was given a fighting chance.

Insurer: Healthy Paws

By: Lori

Useful
January 02, 2024

Will never be without it

We had never used my pet insurance and because my furbabies had always been healthy and they had reach the age the premium was increasing a little more than I was comfortable with, I almost cancelled my insurance. Decided to keep it one final year. My oldest furbaby developed Lymphoma. Because we had MetLife we were able to get the best treatment possible for her and as of today she is still in remission. I learned my lesson. We will never be without insurance for them. MetLife as been wonderful through it all, reimbursements, claim processing and even renewal.

Insurer: MetLife

By: Sharon

Useful
January 01, 2024

Scam

I'm disappointed with Pet Plus' misleading policy on euthanasia coverage. Despite claiming to cover actual costs, the reality is a mere $100 limit, leaving pet owners with unexpected financial burdens during a difficult time. This discrepancy undermines trust in their advertised benefits.

Insurer: Pets Plus Us

By: Alexander

Useful
December 31, 2023

Owner

My cat had paw injury. Was not cheap as minor surgery was required. This insurance reimbursed me within two weeks paying about 85% of costs. I am very pleased

Insurer: ASPCA

By: Carol

Useful
Verified December 30, 2023

Trupanion care and services for our dog Beau

Trupanion is top notch in handling claims and explanation of benefits. They have always processed any claims I have filed for our pets timely and with expertise. On the few occasions I have contacted them with a question, the agents are friendly, respectful and always willing and able to answer any questions I may have. I would recommend Trupanion to anyone who wants a great insurance company for their pets.

Insurer: Trupanion

By: Jerilyn

Useful
December 29, 2023

Amazing!

Healthy paws made it possible for me to afford IVDD surgery for my 2 year old dachshund. They have been so helpful and caring! Thank you so much.

Insurer: Healthy Paws

By: Amber

Useful
Verified December 29, 2023

No hassle claims, fast and caring response

I called Trupanion when Maggie was diagnosed with Bronchitis, which eventually progressed to Pneumonia. The Trupanion customer care rep was sincerely caring about the situation particularly because Maggie is older for a BMD. Since I was having issues with the website she helped me with an alternative path to submit invoices. The claims have continued for several months and are approved within 24 hours. Amazing really particularly as compared to human healthcare hassles. We're hoping Maggie is finally coming out of the woods and happy to have Trupanion support to defray the costs.

Insurer: Trupanion

By: Mark

Useful
December 28, 2023

Highly Recommend

My baby Duke was a gift from my deceased cousin. When I started looking for pet insurance, the options were overwhelming. I stumbled across an instagramer with several Frenchie's who have health issues and they highly recommended Healthy Paws. Duke has a lot of the typical French bulldog characteristics, from IVDD to IBD so it's safe to say we have a lot of vet bills. Is Healthy Paws pricer than competitors, yes. But what Healthy Paws offers that its competitors do not are fast pay outs and reliability. You get what you pay for, and I can rest assure that we are in good hands whenever Duke goes to the vet. Thanks to Healthy Paws I have one less thing to worry about and that is priceless. HIGHLY RECOMMEND - you get what you pay for and Healthy Paws is 5 Stars!

Insurer: Healthy Paws

By: Katya

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.