Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws is not the same company…
Healthy Paws is not the same company since being bought out by Chubb! We had Healthy Paws for for 10 years before Chubb came along. The 1st thing Chubb did is raise our rate from $156 per month to $417 in a single year. The next thing they did is double our deductible from $250 to $500 and decrease our reimbursement from 90% to 70%. My dog is to old to start shopping around for new insurance. When you are choosing health insurance for your new family member please know that they will not stick by you for the life of your dog. They are not the company they once were!
Insurer: Healthy Paws
By: D. Nicole Hiljus
I had a wonderful experience with Spot…
I had a wonderful experience with Spot Pet! They made the experience of getting care for my pet much less stressful because I knew I was covered ahead of time. I really appreciated their friendly customer service team and quick response time.
Insurer: Spot
By: Sophia Mazzella
I found it easy to file a claim and the…
I found it easy to file a claim and the response letting me know the status of the claim was done in a timely manner. I am very satisfied with my SPOT coverage for my dog.
Insurer: Spot
By: Candice Piedmonte
Great insurance… process claims…
Great insurance… process claims according and fast… affordable
Insurer: Spot
By: Milagros Munoz
So far not good coverage
I was told when I signed up that Roxy’s first appt would be covered. I had just gotten her and was taking her to the vet that day. Guy said it would. It wasn’t. Then when I submitted her second fecal Sample charge since you didn’t cover the first one you also denied it. If I find you continue to not cover the items I was told on my conversation when I signed up I won’t continue coverage
Insurer: MetLife
By: Eileen Grider
I can't even get into there website…plus, poor coverage
I can't even get into there website anymore, as they tell me "IT is working on it." (403 Forbidden Microsoft-Azure-Application-Gateway/v2) Plus, there coverage is awful, I have a special needs dog and they only pay for a small % of care. What is the point in paying premiums monthly if I can't get great coverage for my Lab? I will be going somewhere else.
Insurer: Pets Best
By: Joseph Burclaw
Recent claim
Recently we had to take our dog for an urgent vet visit. After submitting our claim, it only took about a week for approval and payment was direct deposited quickly. I did call in with some questions prior to filing claim, and customer service was excellent. Thank you!
Insurer: Pets Best
By: KDE
Thank you MetLife for making the…
Thank you MetLife for making the process of filing a claim an easy one. Losing out furbabies have been difficult. Filing claims with you all has been smooth.
Insurer: MetLife
By: John
Super fast claim settlement
Super fast claim settlement! Great communication as to progress.
Insurer: Fetch
By: Vickie J
Prompt payment on a claim I made
Prompt payment on a claim I made. Only took 2 days. As long as the paperwork is correct, you seem to flow it through the process well.
Insurer: MetLife
By: Don v