Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


August 17, 2025

Healthy Paws or BUST!!

I’ve had Healthy Paws for both my dogs. I’ve convinced many friends to buy this specific insurance because of how responsive they have been. The fact that there is no cap on policies is the first no brainer. They have never asked a single question about any claims and pay SO fast and with direct deposit to my bank. My dog was recently diagnosed with a brain tumor and the entire process, from first emergency visit to neurologist, to MRI and radiation has come to around $30k. If I didnt have this insurance, we never could have saved her and now we have a minimum of 2 years more with her. There’s no comfort like being given a bill at vet office and KNOWING I can say yes to anything she needs because of this company. Not to mention they always reach out to me when something big happens. My first dog was hit by a car and I they sent me a hand written condolences card. And with my second dog, (brain tumor/radiation) they emailed to check on her.

Insurer: Healthy Paws

By: Jacki

Useful
August 17, 2025

Always Efficient and Timely

Form is concise. Immediate response that claim was received. Check arrives within days. Love it!

Insurer: Pets Best

By: Elyse

Useful
August 16, 2025

Claim filed

I filed a claim to see if I can receive any reimbursement for my expenses. The claims were denied as it was considered a preexisting condition. "

Insurer: Pets Best

Veterinarian: Long Island Veterinary Specialists

By: Diana

Useful
August 16, 2025

Foreign Body Ingestion

Emergency Surgery. Pets Best made the process very easy and processed payment within 3 weeks. Would highly recommended for all pet needs

Insurer: Pets Best

By: Duvan

Useful
August 16, 2025

MeowSaver of Fancy Babies

My kitty has been PetsBest’s client since 2014. We have been taken care of during difficult and tricky conditions. I have peace of mind financially when there are health related conditions requiring special treatment. I wish there would be some flexibility to upgrade older policies over 10 years, but it is still very supportive for services provided today.

Insurer: Pets Best

By: Sima

Useful
August 15, 2025

Pets Best Wellness Plan.

"There's not much of a story to tell. The older of my two dogs (he's 3 years old) had his first annual exam since I signed up for the wellness plan for both dogs. I was a bit busy during the weeks between his exam and the day I actually filed the claim; but it was a much easier process than I expected. I probably would have submitted the claim much sooner if I'd known how simple it would be. It was less than a week later when I realized the benefit had been paid directly to my Care Credit account, and then less than 24 hours when I saw that the EOB was ready for my review. Having worked in the group health insurance industry for many years, I already had a good understanding of the claims process, but the EOB would have been easy to understand even without my knowledge."

Insurer: Pets Best

Veterinarian: FurWell Veterinary Hospital

By: S

Useful
August 15, 2025

Love Pets Best

My claims experience with Pets Best has been awesome. They keep me informed of their progress and my reimbursement is directly deposited into my bank account!

Useful
August 15, 2025

PetsBest Claim

Easiest insurance claim ever. Take a picture of your receipt you will be paid in a week.

Insurer: Pets Best

Veterinarian: Expressway Animal Hospital

By: Connor

Useful
August 14, 2025

Save your money

If you are expecting any type of payment for heartworm medication, allergies, ear infection or just an exam, get ready to jump through hoops. Save your money and just pay out of pocket. This insurance just collects your money and wants you to fight to get a claim approved. What a scam!

Insurer: PetPartners

Veterinarian: Hudson Animal Hospital

By: Allyson

Useful
August 13, 2025

Great Insurance

They are quick to review and process your claim. They always ask how your pet is doing! All around great insurance! I would recommend to anyone.

Insurer: Healthy Paws

By: Linda

Useful

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