Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


September 04, 2025

Make decisions quickly on pet bills…

Make decisions quickly on pet bills that are submitted. And sent check within 5-10 days after approval.

Insurer: MetLife

By: Sandy Erne

September 04, 2025

Simple

"When your best friend is not doing well the last thing you want to think about is dealing with insurance claims. PetsBest process was simple and quick - letting me get back to what is important- taking care of my best friend "

Insurer: Pets Best

By: Raya

Useful
September 04, 2025

Major Medical

When I was reinstating the policy I was told you no longer covered the ACL surgery. This will not work for the breed of dog I have so I will be canceling my coverage effective immediately.

Insurer: Nationwide

By: Peay

September 04, 2025

easy

Easy enough to set up, quick feedback, now just wait and see after coverage starts

Insurer: Nationwide

By: customer

September 04, 2025

Life Savers!

My experience with PetEmbrace has been amazing! They have been there when I have needed them most and they have been very reliable. The only downside to using this insurance is having to pay out pocket first but they are pretty quick with the reimbursement so its a win. I have personally called their customer service and I felt very welcome and they help me with any issues I had. I think the price is very good for 2 pets covered with the comprehensive and illness plan.

Insurer: Embrace

By: customer

September 04, 2025

I have an older Shih Tzu and she gets…

I have an older Shih Tzu and she gets UTIs and this year was bad, but I received hundreds of dollars back.

Insurer: Spot

By: Lou Ann Elliott

September 03, 2025

So easy to deal with

So easy to deal with, and friendly. Great web portal, transparent processing sequence, if you can't afford Embrace, you probably can't afford the pet, they have saved us over $20k over the years and made it easy to give our pets the care they need. We've had three emergency eye surgeries and a knee procedure with two pets, not to mention more routine illness care. We would have had massive high interest credit card debt to manage without them. Do not go without pet insurance!

Insurer: Embrace

By: Ari Stern

September 03, 2025

Great Coverage, Reasonable Price

Having Fetch Pet insurance has been a great experience. Claims are reviewed and paid quickly. This has allowed me to get the care and medications needed to keep my little buddy healthy. Highly recommend this insurance for all pets.

Insurer: Fetch

By: Linda

September 03, 2025

claim form had repeated error messages…

claim form had repeated error messages that necessitated restarting claims

Insurer: Embrace

By: M Shaw

September 03, 2025

Thousands in cancer claims

I have had thousands of claims submitted and Pets Best has paid pretty much everything I have thrown at them. There is no hidden fine print that excludes expensive procedures / meds. When something was not covered, it was completely reasonable, and good explanation was given. Pets best allowed me to give my cancer dog a shot at living longer. Great company to deal with.

Insurer: Pets Best

Veterinarian: Hope Veterinary Oncology Services

By: Steve

Useful

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