Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 23, 2025

Thanks, Arnel!

Arnel was extremely helpful after the frustration of having a second claim denied. He was able to explain why after 4 years of filing the same claim several times a year with no problem, this was happening and how to avoid problems in the future. After his intervention my last claim was paid quick.

Insurer: MetLife

By: Linda Hahn

October 23, 2025

I like that it covers preventative care…

I like that it covers preventative care and is affordable.

Insurer: MetLife

By: Francina Segbefia

October 23, 2025

Easy to use

Easy to use, great communication, quick reimbursement.

Insurer: MetLife

By: customer

October 23, 2025

Quick claim processing time

Quick claim processing time

Insurer: MetLife

By: customer

October 23, 2025

Great

Claim submission, acceptance and reimbursement was effortless and smooth from start to finish.

Insurer: MetLife

By: customer

October 23, 2025

Great Product

Submitted receipt, got paid. Very easy process.

Insurer: MetLife

By: customer

October 23, 2025

Grateful for coverage

Without this pet insurance I would not be able to afford the special diet and medication my dog needs. Best decision made to enroll in coverage for her!

Insurer: MetLife

By: Lu

October 23, 2025

Relatively painless experience

Relatively painless experience. I never felt like I was fighting for payouts. Everything that should be covered was covered with minimal (if any) denials. Two issues that kept me from giving 5 stars: 1) annual rates skyrocketed over the life of the pet (understandable, but still sticker shock), and 2) payouts were often months after the fact. If you can financially weather that, then no problem, but if paying a bill and waiting several months for reimbursement would disrupt your life, you should maybe look elsewhere

Insurer: Pets Best

By: John

October 23, 2025

Response to claims is quick and fair

Response to claims is quick and fair. It's a huge relief to know that I have the insurance and that the company keeps its word.

Insurer: Pumpkin

By: Diane Dowling

October 23, 2025

Fast service

Fast service. Nice to have direct deposit for claims. Thanks

Insurer: MetLife

By: Gina and Pinto Bean

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