Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 23, 2025

Cancer diagnosis

My dog is going thru a rough time as she got diagnosed with liver cancer. Having Spot Insurance has helped tremendously! They approved all my claims so far and I’ve gotten reimbursed in a very timely manner! I will definitely use them if I ever get another dog. Thank you Spot!

Insurer: Spot

By: Melissa Long

October 23, 2025

I submitted a claim and the process…

I submitted a claim and the process went smoothly. I got paid in 11 days which was awesome.

Insurer: Spot

By: DEBORA RAMIREZ

October 23, 2025

It very easy to make claims.

It very easy to make claims.

Insurer: MetLife

By: customer

October 23, 2025

A few errors on claims submitted

The customer service has been great, but the 3 stars are for the errors that have happened twice in one month and I don’t know if people are just logging things wrong, but one of my claims was entered for last year and then another claim was not reimbursed via direct deposit -which is what I selected/have already received reimbursement this way- it was sent via check. Little things like that are inconvenient

Insurer: Spot

By: Marcie Icovino

October 23, 2025

Best pet insurance

Spot is the best pet insurance we’ve had. 2 years ago, I had switched from Spot to another company offered by my employer’s insurance and it was a nightmare of an experience. After such a terrible ordeal, I switched back to Spot and have been pleased ever since. I especially love the speed at which the process claims. From the moment the claim is submitted, I never have to wait more than a few days for it to be completed. In the few times I’ve had to call, customer service has always been pleasant. Needless to say, I will never be leaving Spot

Insurer: Spot

By: Yolanda Oliver

October 23, 2025

Quick response

Quick response, quick turnaround time

Insurer: Spot

By: Anastasia Reisch

October 23, 2025

They were prompt in reimbursing me what…

They were prompt in reimbursing me what I put out. Great coverage and the representatives are always so helpful and kind and always ask about my fur babies.

Insurer: Spot

By: Shelley

October 23, 2025

Great company to work with

Ease of filing claim, quick turnaround, comprehensive coverage. I am very happy with MetLife Pet Insurance.

Insurer: MetLife

By: Victoria

October 23, 2025

processing claims is simple and quick

processing claims is simple and quick

Insurer: MetLife

By: customer

October 23, 2025

I love the ease of submitting a claim…

I love the ease of submitting a claim and how quickly my payout comes. If I include the SOAP notes from my vet visit, I don't get hounded with questions or pushback which is very appreciated.

Insurer: MetLife

By: Jonna Hardy

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