Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Affordable
First time got insurance for my lovely dog, I hope this insurance cover her necessities.
Insurer: MetLife
By: Cristina Naveros
Great coverage for my cat, for all her life
Metlife has been great insurance for my cat, they are covering all her medical needs, I never had a problem with them to the very end, when I sadly had to let her go over the rainbow bridge.
Insurer: MetLife
By: Kippy63
I used Pawpolicy to locate MetLife Pet…
I used Pawpolicy to locate MetLife Pet Insurance. They offer a great comparison option. MetLife Pet ticks all the boxes on coverage and pricing for our kittens
Insurer: MetLife
By: JenR
WILL NOT COVER LIGAMENTS in Accident Only
If I could give less than a star I certainly would. We have had this insurance and paid almost $500/year in premiums for the past five years, and when we finally went to use the insurance for the first time, they denied us like all the reviewers before us: they now consider ligaments illnesses. Yet they continue to sell the accident policy with the language that ligaments are covered (Our original policy even suggested they'd cover up to two! With accident only coverage!). That language is still in the accident only policy, yet they will decline your claim and state that these are now defined as an illness. We had a dog running healthily a week prior to his accident where he could no longer walk, and they will say that this "disease is intermittent and degenerative." BUYER BEWARE. They will find a way to reject your claim.
Insurer: ASPCA
By: D Hankins
Easy claim submission process and…
Easy claim submission process and refund using the App
Insurer: MetLife
By: Trooper
Excellent from the beginning
Love Pets Best. Fast turnaround, easy claim submission
Insurer: Pets Best
By: A
This is the best insurance ever!
This is the best insurance ever!! They respond quickly on claims. I recommend this to my friends all the time.
Insurer: Healthy Paws
By: Barbara MacRae
Best thing I ever did was get my young…
Best thing I ever did was get my young dogs insurance. One has never used it. The other has. Quick response for claims. Love SPOT insurance
Insurer: Spot
By: Vicki
Heartfelt Thanks for Your Exceptional Service
Dear Healthy Paws Team, I wanted to take a moment to express my sincere gratitude for the outstanding service and support I received during my recent claim. My dog, Micky, required surgery for hip dysplasia — an experience that was both emotionally and financially stressful. Your team’s quick response and efficient handling of the claim lifted a tremendous weight off my shoulders. I was amazed that the claim was processed and approved within just a few days. It’s rare to find a company that combines compassion with professionalism so seamlessly. Thanks to your coverage, Micky is well on the road to recovery, and I can focus on her healing instead of worrying about costs. I will gladly recommend Healthy Paws to every pet owner I know. You have earned my complete trust and lifelong appreciation.
Insurer: Healthy Paws
By: Natale F Cardino
Met Life Pet Insurance
Met Life was a good choice for my German Shepherd. They do take awhile to reimburse you but they eventually do. Be aware that they also raise the premium each year for the coverage which can be problematic when your pet ages.
Insurer: MetLife
By: Michelle M.