Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Premature request for review
You prompted me to write a review about submitting a claim. Yes, the apparent submission seemed simple enough. As you have not approved it, nor have I received reimbursement yet, it seems quite oddly premature. Edit: I now see this review is tagged as an “unprompted review” which is clearly a lie.
Insurer: Embrace
By: Jeannot Quête
On my first experience with a claim
On my first experience with a claim, MetLife Pet processed it just like they said they would without a hitch. Very smooth couldn’t be happier.
Insurer: MetLife
By: Dave
Claim submission through the app…
Claim submission through the app doesn’t work on purpose to make the process harder
Insurer: Embrace
By: Ksenia
Super easy claim process
Super easy claim process; Claim processing time is fast!
Insurer: Spot
By: Dana T.
Easy to submit claims
Easy to submit claims. Great plan coverage.
Insurer: MetLife
By: customer
Very timely reimbursement and good…
Very timely reimbursement and good customer service.
Insurer: MetLife
By: Lavonne
I love how easy it is to process the…
I love how easy it is to process the claims. I just would like to see more money coming back to me when I do place a claim. If I were to save what I pay and then pay as my dog needs care I would actually have more money.....which I am really considering.....
Insurer: Spot
By: CLAUDETTE FLORES
Avoid Figo. Terrible experience with them.
Scam. They'll come up with any reason not to pay a claim. Simple straightforward dog bite and 2 months later still nothing. They'll just close the claim and not bother to contact you. They lie about not receiving emails or documents. They'll try anything to avoid paying just to wear you down. We've had them for 5 years with zero claims, I can't imagine if it were a more serious health issue. Do yourself a favor and avoid Figo.
Insurer: Figo
By: Baker
No Issues with claim
Unlike our first claim, this one went through with no issues at all. I submitted the documents and received reimbursement 9 days later.
Insurer: MetLife
By: Lori