Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I had a very time sensitive requirement…
I had a very time sensitive requirement that needed to be changed on my insurance policy. I had been on hold when I called in for over 40 minutes. I hung up and called back as a potential new client looking for a quote and the gentleman who answered the phone immediately helped me resolve all my issues. He guided me through step-by-step and I was very satisfied
Insurer: Sonnet
By: Lillian Turakovic
Downgrading policies - BOOO
While I expect premiums to increase as our pets age, I did NOT expect HP to unilaterally change the fundamentals of our policy. When our pets were young, we chose 90% coverage w/ $100 deductible - which was a great decision in retrospect as some of our pets have developed chronic conditions that HP has historically paid without issue. Our annual renewal just came in however, and HP have unilaterally decided to change our coverage to 70% w/ $500 deductible, stating they no longer offer the previous coverage - despite the statement on their page "Coverage with your Healthy Paws plan is continuous unless canceled. The Healthy Paws plan will not drop your pet or decrease coverage due to age or claims". Now that we have pre-existing conditions, changing providers is not a realistic option - so we're stuck with however HP decides to downgrade their coverage. I'd highly recommend looking elsewhere!
Insurer: Healthy Paws
By: KarmIT
I received the reimbursement that I…
I received the reimbursement that I expected. I just forwarded the invoices on to MetLife and they took care of me within a week or so.
Insurer: MetLife
By: Chris R
General opinion about the service
I'm having a really good experience every time I use the insurance for my dogs. Specially with one.
Insurer: MetLife
By: Cynthia
Quick turnaround on claim submission
MetLife reimburse my claim very quickly
Insurer: MetLife
By: ELR
Easy app to put in claims
Easy app to put in claims. They are quick to review and respond. It has been a great experience
Insurer: MetLife
By: BrendaDillian
Claim was processed quickly and…
Claim was processed quickly and efficiently.
Insurer: MetLife
By: Lawrence Sansevere
We did not expect to have to use Figo
We did not expect to have to use the insurance as we did. Our puppy ate rocks and needed emergency surgery. The bill was close to 10K. Thankfully we had Figo insurance and the process was easy. We submitted online and within two weeks the money was in our account. I highly recommend them.
Insurer: Figo
By: Vance
Good turnaround of claims.
Good turnaround of claims.
Insurer: MetLife
By: customer