225,273+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,273 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Adoption of our dog
Decided after all the money I spent on my beloved dog in her 14 years I decided to take out insurance. Hopefully my new dog won’t need as much medical care
Pet Owner
Filing a claim with Pets Best is easy and straight forward. The response time is immediate. I get notice that my claim was received and I get notice a few days letter that the claim has been processed. I have auto deposit for reimbursement, and the payment is in my account a few days later. I've never had any issues filing a claim or getting reimbursed if appropriate.
Insurer: Pets Best
By: Terri
0 star is what they deserve
Extremely Disappointing Experience with Lemonade Pet Insurance – I Would Not Recommend This Company I strongly encourage pet owners to research other pet insurance companies before choosing Lemonade. My experience has been extremely disappointing. When I purchased my policy, my pet had no prior veterinary medical records. I purchased insurance in good faith, expecting the company to provide the protection and peace of mind that pet insurance is supposed to offer. When I submitted a claim, Lemonade denied it. I then went through the appeal process, hoping for a fair and thorough reconsideration. Even my appeal was denied. What is the point of having an insurance policy and paying premiums if getting coverage when you need it becomes such a frustrating battle? The entire experience has destroyed my trust in this company. I expected transparency, fairness, and accountability. Instead, I was left feeling unsupported and extremely disappointed. Pet owners purchase insurance to protect their beloved animals, not to spend their time fighting an insurance company over coverage. Based on my experience, I would not recommend Lemonade Pet Insurance. I strongly suggest looking into other companies before making a decision.
Insurer: Lemonade
By: Farinasp
First Claim
VERY easy to submit claim. Uploaded scanned PDF of bill and vets diagnostic results and it was processed VERY fast! 1000% better than the pet insurance I had years ago for my other German Shepherd!
Insurer: Pets Best
Veterinarian: The Animal Doctors of Anaheim (Formerly La Palma Veterinary Hospital)
By: Jeffrey
Very Fast Claims Processing
My claim was settled in about 3 days.
I would have given them 0 star
Extremely Disappointing Experience with Lemonade Pet Insurance – I Would Not Recommend This Company I strongly encourage pet owners to research other pet insurance companies before choosing Lemonade. My experience has been extremely disappointing. When I purchased my policy, my pet had no prior veterinary medical records. I purchased insurance in good faith, expecting the company to provide the protection and peace of mind that pet insurance is supposed to offer. When I submitted a claim, Lemonade denied it. I then went through the appeal process, hoping for a fair and thorough reconsideration. Even my appeal was denied. What is the point of having an insurance policy and paying premiums if getting coverage when you need it becomes such a frustrating battle? The entire experience has destroyed my trust in this company. I expected transparency, fairness, and accountability. Instead, I was left feeling unsupported and extremely disappointed. Pet owners purchase insurance to protect their beloved animals, not to spend their time fighting an insurance company over coverage. Based on my experience, I would not recommend Lemonade Pet Insurance. I strongly suggest looking into other companies before making a decision.
Insurer: Lemonade
By: Farinasp
?
Reimbursement procedures very difficult.
Insurer: Pets Best
By: James
Pet Insurance Poster Children
Pets Best has been a lifesaver for both of my pets. They’re both rescues, and while they were essentially “free,” their medical care has been anything but! Both have had numerous medical issues, and I’ve been so grateful for Pets Best’s prompt review and approval of their claims. Most recently, one of my dogs went into an Addisonian crisis (had not been diagnosed) while I was out of the country. My father was caring for him, and being able to say, “Just use my card and get him the care he needs,” without stressing about reimbursement gave me incredible peace of mind during a frightening situation. He now has a chronic illness diagnosis, and I am forever grateful that I enrolled him with Pets Best when he was a puppy. Knowing I have that support means I can focus on his health and well-being. I cannot overstate how much that peace of mind means to me.
Great Insurance Company
I have used Pets Best for 2 dogs now . The site is easy to use as is submitting claims . My current dog has been struggling with allergies as well as cracking two 4 rooted teeth accidentally, and Pets Best has been there providing excellent service and reimbursement for all . Glad to have them on my side .
Insurer: Pets Best
By: Pamela