Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Deceitful practices
We were startled to see that our PetPlan policy for our dog Tessa had increased over 11 years from $113.69/month; $341.08/quarterly; or $1,364.32 this last year, to $336.75/month; $1010.25/qtr; $4041/annually this year effective July 1st, 2021. Her policy renewal has increased 196% since last year. We signed up with PetPlan in 2010 because they did not cancel policies based on age of dog and guaranteed that there would be no premium increases past 11 years of age. Tessa was a year old in 2010, and turns 12 in July. In an email exchange with Ken Roberts from PetPlan in 2010, when we were evaluating insurance companies to ensure Tessa, we asked Ken “How much do premiums increase annually?” Ken Roberts, 1-866-467-3875, x2415 responded: "Inflation and by age of animal. Increases are 6 - 8% every year between ages 3 and 11. typically $2 - $3 / month. no more increases after 11 years old.” PetPlan changed underwriters in 2017 unbeknownst to us until yesterday but did not notify customers of their change in contract nor did they offer any remedy to customers who signed up with PetPlan before 2017 and were promised reasonable policy prices after age 11. We are probably going to file a complaint with the Insurance Commissioner for Washington State, as well as the Better Business Bureau unless you have some suggestions for how to get PetPlan to comply with their agreements. I would rather not rate PetPlan until this is resolved. If they provide a remedy, then the rating will be high. If not, then we will certainly share our concerns on social media.
Insurer: Pets Plus Us
By: Jane
Trupanion has greatly declined over the 10 years I have been with them.
Trupanion has greatly declined over the 10 years I have been with them. Rates continuously increase, claims don't processes without you staying on top of them. The employee's apologize for delays but its constant. I only have 1 dog left with Trupanion my other 4 are with another insurance at this point.
Insurer: Trupanion
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Easy and affordable
Easy and affordable
Insurer: Trupanion
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Great Service
Great customer service and better rates than other plans especially the Trupanion direct bills the provider at 90%.
Insurer: Trupanion Canada
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Questionable increases on rates
I’ve had my pet insured with Healthy Paws for almost 5 years and overall they’ve covered much less than half of my emergency visits I’ve had. They’ve been increasing my monthly rate every year now, most recently almost double the current monthly. Most likely they’ve taken into account the age of my pet and trying to get me to quit the policy so they can profit from my previous years of coverage. They advertise how much you save you and care about your pet but the bottom line is that they’re an insurance company that is only looking out for their bottom line. I suspect this probably goes for many of their competitors. Ultimately if you can afford it it may be worth it to buy insurance for your pet but not with Healthy Paws due to their recent price increases.
Insurer: Healthy Paws
By: George
We may have lost our girl without Trupanion
Somehow our one year old puppy got ahold of a rib bone. We do not feed them any human food or give them bones as treats so she must have gotten it out of the trash or off the counter without us knowing. She needed an exploratory laparotomy procedure done and the hospital gave us a $5-6,000 estimate. Without Trupanion insurance I wouldn’t have felt comfortable or really been able to approve that and move forward. We wouldn’t have been able to afford that treatment for our baby without knowing it was coming back. So now we are home with our baby girl and she is healing well and our claim has already been approved and going to be direct deposited to our bank account!!
Insurer: Trupanion
By: Dana
If your looking for insurance stop here
The people at Trupanion really care for you and you pet , they give 110% I am very satisfied with them and high recommend them if your looking for pet insurance
Insurer: Trupanion
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AFFORDABLE
I think it's a good idea to have insurance for my puppy dog, The price was reasonable and affordable.
Insurer: Trupanion
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New puppy insurance
Rates a little high and the waiting period of 30 days is longer than many other pet insurances
Insurer: Trupanion
By:
Great service..great prices
Great service..great prices
Insurer: Trupanion Canada
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