Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,540 total
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Deceitful.
Do not go with FIGO. I have been paying ~$50/month to insure my healthy 4 year old rescue dog. We adopted her in Feb 2020, submitted all known vet records to FIGO, and they happily allowed me to enter into a plan and collect my monthly premium. Of course, the first instance we take her to the vet and file a claim (which would just have put us at our deductible), they email saying the require more detailed notes and SOAP notes. I copied our vet on the email thread and have sent every lick of paperwork available on our dog over to FIGO and it is still not enough for them to cover anything. I find it intentionally deceitful that they would allow us to enter into a policy knowing full well that they did not have the back records that they would require to ever actually be of service to us. Also, we had FIGO for our last dog who has since passed. She went to the same vet as our current dog, and we never had an issue with her vet notes lacking detail. The reporting hasn't changed, but perhaps the management of FIGO has. 0/10, waste of money and waste of time.
Insurer: Figo
By: Brooke
No one told me I couldn't lower my deductible down the road
No one who was on the call with me at when deciding the policy at Trupanion told me that I cannot lower my deductible down the road and I'm thinking that zero-low deductible policy would've been what I needed to get for my cat. Now I have a policy stuck for life that I cannot touch and I'm not happy with.
Insurer: Trupanion Canada
By: D
Not good value for healthy pets
After two $250 vet bills I got back a total of $9. Not very satisfying after paying so much money to Trupanion for the past 2.5 years.
Insurer: Trupanion
By:
I just recommended it today in fact.
I just recommended it today, in fact. Customer service is great, and I love that there's only one deductible per condition, rather than an annual deductible.
Insurer: Trupanion
By:
Peace of Mind
It’s hard when you’re pet has to go through any medical procedure. Thanks to Trupanion I don’t have to worry about costs, I can have the best care for my dog. He’s aging and I can provide whatever is necessary to make him comfortable.
Insurer: Trupanion
By:
This insurance has really helped out a lot.
This insurance has really helped out a lot. We would not be able to get Fancy the medical care she needs without it.
Insurer: Trupanion
By:
Trupanion has been a life saver thus far!
Trupanion has been a life saver thus far!! Just under 2 month after purchasing pet insurance for my dog she was diagnosed with Cruciate disease which requires both back legs to be operated on. Trupanion is covering a majority of the bill which we never would have been able to afford on our own! Getting a policy with Trupanion was one of the best decisions I have ever made and would recommend them to everyone!!
Insurer: Trupanion
By:
Great Pet Insurance Company
Trupanion was highly recommended to me. Workers at Trupanion have been very helpful when trying to pick the best pet insurance for my Aussie puppy. It was easy to follow along on their website and understand exactly what you were receiving with the purchase of pet insurance. I like how their deductibles work, it will likely save pet owners money in the long run. You can also insure multiple pets at a time.
Insurer: Trupanion
By:
Highly recommend
Easy website and sign up process, good coverage and pricing.
Insurer: Trupanion Canada
By:
I will always recommend Trupanion.
I will always recommend Trupanion. I have never have a bad experience ever and they have enabled me to provide the very best healthcare to my corgis. I would never get a dog without insuring it and I'd never use another pet insurer.
Insurer: Trupanion Canada
By: