Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


Verified May 28, 2023

Dissatisfied

Good afternoon, my husband and I have been paying for this insurance for almost a year (we contracted the most expensive rate) so we don't have to worry about money if something happens to our cat one day. This has been a surprise for us, because after paying a very expensive insurance fee for almost a year, of this bill of $600 you only cover $158. We are very disappointed, and we feel a little ripped off. For all these reasons, we request that you immediately unsubscribe us from the insurance, both for Lole and for Jazz.

Insurer: Trupanion

By: Carmen

Useful
May 28, 2023

NEVER do business with these people!

It began when they started denying reimbursement for claims that were clearly covered by my policy. But now it’s worse: they sent me a $260 check that bounced! Citibank is charging me penalty for depositing a check that was unpaid!!! These people are thieves!

Insurer: Pets Best

By: Leonardo

Useful
Verified May 28, 2023

Will always recommend Trupanion

When bringing our new puppy home and signing up for pet insurance could never have imagined having to use it. Sadly, our boy ended up with multiple health issues both genetic and accidental. We will forever be grateful that because of trupanion he was able to have the very best in veterinary care without ever having to say “we can’t afford that”. I will always tell Loki’s story and how Trupanion allowed him to always have the gold standard in care. Thank you

Insurer: Trupanion Canada

By: Denise

Useful
Verified May 27, 2023

Claims provess is smooth and quick

Out of all the insurance companies that I checked out, Furkin had a plan that was effective for my 2 Golden Retrievers. Going through their claims process was smooth and quick. Definitely recommend for anyone looking to purchase insurance.

Insurer: Furkin

By: Glen

Useful
Verified May 27, 2023

First pet insurance purchased

The pricing, coverage and deductible options seem to be fair.

Insurer: Trupanion Canada

By: Tanya

Useful
Verified May 27, 2023

Satisfied customer.

Trupanion has always been very good to me. I’ve always had good experiences with claims, with money being deposited into my bank account very quickly. Submitting claims with the app is extremely easy. I also love the fact that my vet can bill Trupanion directly. When I’ve needed to call for support, the people I’ve spoken to have been kind, friendly, and helpful, always asking after my dog and sometimes even telling me to give her a hug for them. The only reason my rating is an 8 instead of a 10 is because it is quite costly. I understand why, but most of my family and friends wouldn’t be able to afford Trupanion, or any other insurance company, unfortunately.

Insurer: Trupanion Canada

By: VIVIEN

Useful
May 26, 2023

The worst Pet insurance

I only wish I had read the reviews.Same problems there is what I am having.For two years I did not file any claims but my payment was drawn from my account .Filed a claim and was sent through so many run around it is ridiculous. The worst experience.Takes jumping through hoops and 15 days to process is a joke or scam I waited two years and money on a scam. If you are thinking of enrollment in this pet insurance. Two years I never filed a claim. And before care what you say to their customer service people. I am not missing anything you pay upfront And no I will not contact you to discuss anything but getting my money for no claims for two years.Contact me then .I am turning it over to my lawyer.

Insurer: MetLife

By: Anita

Useful
Verified May 26, 2023

Fantastic coverage

It was so easy to get set up and the coverage is fantastic.

Insurer: Furkin

By: Heather

Useful
Verified May 26, 2023

Willows journey.

Every time there has been a medical need or medicine need Trupanion has been there, quickly and efficiently. Having Trupanion pet insurance has literally helped me save my furry family member.

Insurer: Trupanion Canada

By: Suzanne

Useful
Verified May 26, 2023

Trupanion is a great value

GREAT SERVICE and reasonable cost

Insurer: Trupanion

By: Dave

Useful

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