Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
Other Categories
I highly recommend Pets Best to anyone!
We got Pets Best full coverage (minus preventative) insurance when our cat was a kitten and it has saved us thousands and thousands of dollars. We’ve been able to say yes to tests that the veterinarian recommended that we otherwise wouldn’t be able to afford. We can focus on giving our cat the appropriate care without worrying about cost. Our premiums have only gone up $10 over 3 years despite all our claims. We’ve submitted around 20 claims and been approved for every single one.
Insurer: Pets Best
By: Aaron
Best pet insurance
MetLife is the best! I am so happy with how affordable & comprehensive this insurance is! It is easy to contact customer service & the customer service representatives are super helpful & curteous!
Insurer: MetLife
By: Rachel
Claims process after devastating cancer onset
I insured 4 cats and 1 dog about 18 months ago. I went with Pets Best bc they had the best coverage for the price. My first claims process was not great in claiming the wellness plan benefits, and I considered switching, but because the coverage options, I decided to stick it out. My second and third were satisfactory and met promised timelines. My recent claim is the reason I will never switch. My cat had a very sudden and devastating onset of lymphoma. I insured him around the age of 6, and he didn’t have pet records. He needed such expensive diagnostics and immediate treatment for a chance to save him. I racked up 5K of bills in a week, and was only able to do so bc I had insurance. Still, in the back of my mind as a single mom, with every swipe of my card, I was worried about not being reimbursed. There were separate claims from several clinics due to his needs all over about a week. I’m not sure if it was the nature of the claim or just all-around great service, but the claim was closed out well ahead of guidelines and funds released. There were NO surprises, and I got exactly what I had anticipated. There was no fuss. I submitted my claim in two minutes. This gave me to the peace of mind I needed to continue to seek expensive treatment without worry and focus on my cat and my children working through this devastating news. Without such ease of care and this service, I would not have been able to try expensive treatment that had a 50/50 shot of working. I cannot recommend them enough. Every business is bound to have mistakes here and there. Even with the first claim, all the expensive and diagnostic illness type claims were covered as anticipated. This process gives me permanent peace of mind for my pets and my family.
Insurer: Pets Best
By: Diana
Used first day I picked up my dog
Picked up my puppy and on my way home he had a coughing spell so we stopped at the hospital. I had activated my coverage the day before we got him and couldn't believe it was able to help us. The representatives were very kind and supportive and walked me through the process. All is fine now and it is such a relief to know that there is so many caring and kind people in this organization who helped me through the paperwork. Great service and I plan on keeping this policy. Never had insurance on my dogs before. I will now.
Insurer: Trupanion
By: Linda
Always amazing
Pets Plus Us is an amazing insurance company. I love that the premium will remain the same for the length of my pet's life. Every interaction with staff has been great, they are knowledgeable and friendly. No issue getting claims covered, and no breed or condition discrimination. I recommend them to everyone!
Insurer: Pets Plus Us
By: Mackenzie
what is going on!
received our renewal today, 40% increase in premium, and this is not a year where prices go up. This is unfathomable for a retired couple! $100 per month is now $140.00. How do you justify this shaft you are handing the consumer.. 11 year customer, thanks a lot!!
Insurer: Pets Plus Us
By: james
Best Pet Insurance - HANDS DOWN
I have 2 pets insured through MetLife for @ 2 years now and I have never regretted it. Reasonable prices, fast claim processing, and quick repayment to my bank account. So glad my daughter told me about MetLife.
Insurer: MetLife
By: Randy
Excellent Pet Insurance
I've been with this company for 7 years now. I now have two pets covered {mother & daughter.) When I took out this insurance upon getting my pet, I had no idea of pet insurance. This is the first pet I've owned in years. They have a variety of coverages to choose from. I of course, unlike some took out the coverage that is called unlimited. It covers pretty much everything you can think of. They will reimburse you I do believe is 90% of what you paid. Once you send in your proof of payment to the vet, upon review you receive your 90% back usually within 15 to 30 days max. I've never known an insurance company to do such. In the past I probably would've taken the least expensive policy, thinking I'd never use. You can't go wrong with this company for whatever you pay, most is actually reimbursed. I've never considered any other pet insurance, I highly recommend or looking into if in search of pet insurance,
Insurer: Pets Best
By: Kerry D
The name is apt!
Not the cheapest but the best in all categories. Easy to understand policies, great customer service, super easy claim process, quick efficient handling and above all they pay exactly as promised. I’ve been a customer for 4 years with up to 3 dogs.
Insurer: Pets Best
By: Carol
Exceptional Support and Care for My Cane Corso, Luca
I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.
Insurer: ASPCA
By: Pedro