Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


September 26, 2025

You were once a great company

You were a great company. But when a company jumps from $600/yr to $1200, that's robbery. And one of my cats has never taken a cent from you. Never used up his deductible. The other cat was sick but - for the healthy one - I interviewed other companies that offer exactly what you do and they were $430 approx. So there is absolutely no good reason to stay with you. Unfortunately, my sick cat will have to stay because of his exiting conditions. But I would never bring a new cat to you. There is one company that with take pre-existing conditions at a great price but the first year you must go without any coverage for the pre-existing - and then you can get all the benefits.

Insurer: Embrace

By: Steven K.

September 26, 2025

Reimbursement

The only problem I have with the insurance was they didn’t pay near what my bill was. My bill was for $301 and I only received 110. On a good note I received my refund in a matter of days.

Insurer: Spot

By: Maureen Muller

September 26, 2025

My Healthy Paws premium jumped from…

My Healthy Paws premium jumped from $113/month with a $100 deductible and 90% coverage to $260/month with a $1,000 deductible and only 60% coverage. I’ve been with them for 10 years—since my dog was a puppy—and this feels like a gut punch. A 150% increase in one month is outrageous and borderline unethical. I’ll be sharing this experience across every platform available.

Insurer: Healthy Paws

By: Chris C

September 25, 2025

Getting Tonka insured.…

I have always had great experiences with Prudent, Just today I added my dog onto insurance and Rebecca went through everything with me, gave me several different quotes to choose from and was helping me with the questions I had. She was polite and professional and made the experience feel more like family than strangers. Prudent also always has the best prices and multi pet discounts which is great for me since I have multiple pets. I would recommend Prudent to anyone looking to insure their pet.

Insurer: Prudent Pet

By: Stephany Czech

September 25, 2025

Ease of Deployment and cost effective.

Better price points and coverage, easier to understand than most principle big corporate names in the pet/animal insurance category. Sign up, and navigating the system and their options was quite a breeze. Almost too easy really.

Insurer: Pumpkin

By: Job Seeker

September 25, 2025

Spot makes it so easy to submit claims…

Spot makes it so easy to submit claims and it’s really helped me keep up on my pets needs and provides peace of mind for accidents if they occcur.

Insurer: Spot

By: Richard Martin

September 25, 2025

BUYER BEWARE - FETCH charges even after cancelation

BUYER BEWARE My premium increased from $32 per month to $127 per month in a matter of just a few years. My dog is very healthy, and I’ve never had to place a claim. Tried to cancel the coverage, but the phone lines are always busy, so I canceled my card. I received an email from Fetch confirming that my coverage was canceled, but Fetch charged me anyway two weeks later - two months’ worth of premium - that’s over $250!!! I called but Fetch will not refund.

Insurer: Fetch

By: T. Wolfe

September 25, 2025

Love Pets Best!

This insurance company is very timely, great communication, and covers a lot! I wish my insurance was as good as PetsBest. The explanation of benefits is easy to understand. Making a claim is a breeze. My dog got E. coli, then had a reaction to the antibiotics, all of which was a $2400 ordeal, but with PetsBest insurance, we only paid $400 of that bill. Well worth it!

Insurer: Pets Best

By: Kailyn

Useful
September 25, 2025

NEVER USE NATIONWIDE

DO NOT EVER USE NATIONWIDE FOR ANYTHING ESPECIALLY PET INSURANCE!!! Garret has pet insurance with them through his job and we just got notice that they are canceling the policy for our dog and cat on December 1st due to "rising cost" and "inflation". I will never use them again and never ever recommend them to anyone and I urge anyone that has them to switch.

Insurer: Nationwide

By: James

Useful
September 25, 2025

I am so thankful we have Pumpkin…

I am so thankful we have Pumpkin insurance for our puppy Golden Retriever. It seems like we are at the vet often for puppy-related things. There have been minor frustrations, but overall I am happy with Pumpkin, their reimbursement, and the generous coverage of many conditions. I will keep them for years to come.

Insurer: Pumpkin

By: Lauren

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