Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


October 25, 2025

Make sure it’s right for you

Our dogs are generally healthy and haven’t had any big issues. However the denial claims have been more frequent than not and they automatically disqualified our golden retriever for anything related to hip dysplasia and denied our rescue mix for a wellness benefit without cause. I have regrets having been with Petsbest from the start. Our GR’s premiums is now 400 a month which is the same as mine! A 100 dollars a month increase from last year. We are likely to now cancel our insurance with Petsbest. I am disappointed that we have to do this.

Insurer: Pets Best

By: Young Choo

October 25, 2025

Exceptional Pet Insurance Experience with MetLife!

MetLife has truly impressed me with their pet insurance services. The entire experience, from signing up to submitting claims, has been remarkably smooth. I found the registration process incredibly easy and user-friendly, which set a positive tone from the start. When it came to submitting claims, I was pleasantly surprised by the efficiency of the system. The turnaround time for processing my claims was exceptional; I received a refund within 24 to 48 hours, if not even quicker. This level of service not only alleviated my concerns about financial burdens related to my pet's health but also reinforced my confidence in choosing MetLife. Overall, I’m giving MetLife an outstanding rating for their pet insurance due to their seamless process and rapid response times. Highly recommended for any pet owner looking for reliable coverage without the hassle!

Insurer: MetLife

By: Yuri

October 25, 2025

The app is very easy to use and…

The app is very easy to use and reimbursements are fair

Insurer: MetLife

By: customer

October 25, 2025

It was quick and easy and I'm glad my…

It was quick and easy and I'm glad my Elvis is now covered under my Metlife

Insurer: MetLife

By: MARISOL MORON

October 25, 2025

Spot Pet Insurance is the Best!!

Spot Pet Insurance is the Best!!! Preventative care being offered, easy process to submit claims, incredible customer service and insurance agents are always super friendly, compassionate, and nice. They actually care about my sweet girl. Everytime I’ve called for questions or help they always ask how she’s doing. We just had to get a huge surgery done for our girl and I called ahead of time to send them the estimate. They processed it in my account so when I submitted the final bill for the surgery it was a super smooth process. Turnaround time for reimbursement is super fast and efficient. I’ve always received reimbursement and completed claims within less than 2 weeks. Typically we see claims completed and reimbursement around 1 week from the claim date. Very fast, very reliable, no hassle, and always friendly. I recommend Spot to my friends and family and will continue to use them for my girl Riot and any future animals I decide to get! Best decision I ever made was going through this company for Pet Insurance!

Insurer: Spot

By: JASMINE S.

October 25, 2025

Quick easy and inexpensive

Quick easy and inexpensive

Insurer: MetLife

By: Kimberly Campbell

October 25, 2025

Thankful that I found Healthy Paws…

Thankful that I found Healthy Paws years ago when looking for coverage for my fur baby. Process is seamless and the claim turnaround timeframe is exceptional. Now that my guy is seven years old we just started having some health issues that we are managing and so happy I made the decision to enroll for this coverage years ago.

Insurer: Healthy Paws

By: N Ayala

October 25, 2025

My Pets Best Insurance Experience

"I had never purchased pet insurance before. However, after my dog had a very expensive illness, I decided it was time to try it. I researched veterinary insurance, & Pets Best was one of the top 5 rated companies. I chose Pets Best for a couple reasons; my senior dog (15) could be covered, there were a variety of options with regard to coverage, premiums, & coinsurance, & the website was very user friendly. After my dog had been covered for approximately 10 months, she was diagnosed with a very aggressive lymphoma & had to be euthanized less than 2 weeks later. I submitted the vet bills online. Processing took a couple weeks, but I received emails during that time, keeping me updated on where my claims were in process. Also during that time, my quarterly payment was automatically charged to my credit card, a couple of days after my dog had died. I knew I had to call to cancel the policy, but I was so grief-stricken that I just didn't care. I was willing to sacrifice a couple hundred dollars to delay having to deal with it. It turned out that I didn't have to sacrifice the money or make the phone call. A few days later, I received an email from Pets Best expressing condolences for my loss, letting me know that my dog's policy had been cancelled as of the day after her passing, I would be refunded that quarterly premium, and also refunded the pro-rated portion of the previous quarterly premium. I can not begin to express how grateful I am for the prompt & caring service! It will be quite a while before I'm ready to get another dog, but when I am, I will be returning to Pets Best for veterinary insurance."

Insurer: Pets Best

Veterinarian: BluePearl Pet Hospital

By: Kelley

Useful
October 25, 2025

I have had nothing but good experiences…

I have had nothing but good experiences with this insurance! Have both my dogs on this insurance and with direct deposit, I get my money back the same day the claim is finalized. Got to choose the choice of coverage and % . Just love this insurance

Insurer: MetLife

By: Mattie and dash's mom

October 24, 2025

Definitely A Great Policy!

I have loved this policy for our cat, Eddie! The coverage is great! And the reimbursements fast! I am so happy I have this for our Eddie. It allows us to get him the care he needs, when he needs it. Without worry. This policy definitely provides, peace of mind! I would reccomend it to anyone with a beloved pet!

Insurer: MetLife

By: Jenn Wilkes

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