Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Our cat's premiums went up over 400% in…
Our cat's premiums went up over 400% in 5 years! We've protected our cat from day 1 with comprehensive insurance and have had very few claims. Now that he is a senior cat and is having some health issues, we're seeing our premium increase 60% year over year, and over 4x since 2020. There is no transparency -- are these increases due to having made a claim, or are these rates across the board for all cats of the same age & coverage?
Insurer: Fetch Canada
By: Frustrated in toronto
Family Plan is amazing
I love that you now offer a family plan. Having 3 dogs that are pretty young and healthy it helps to have that option.
Insurer: MetLife
By: Lisa
I was able to purchase affordable…
I was able to purchase affordable insurance for my new fur baby. I'm so excited about this new addition to my family.
Insurer: MetLife
By: Ms. Eriana
This is the worst insurance company
This is the worst insurance company. They enrolled me in their Shift program and told me how much I could save but instead all they did was raised my insurance price. My grandkids play on my phone in the car and they told me I’m touching my phone, I drive 2 to 3 KM over the limit and they said I’m speeding, I drive 5 to 10 below the speed limit and they still accused me of driving too fast. I’m so upset. They are charging me more than my car payments and I have a clean drivers record. They are crooks
Insurer: Sonnet
By: Sally Allen
Streamlined and easy process
Streamlined and easy process, fair pricing!
Insurer: MetLife
By: Dana Underwood
Too good to be true
Too good to be true, high deductibles, due date changes all the time,(they change your payment date without your knowledge) and they don't take accountability for any of it. I was with them for 3 years and they did numerous times.
Insurer: Sonnet
By: Jennifer Tracey
Did not cover my dog's rabies vaccine
I purchased Pets Best with the hope that I will get some reimbursement for my dog's maintenance and wellness routine. Turns out that there is a "cap" on how much they cover, and for the last rabies vaccine (yearly wellness vaccine), they did not cover anything. I had to pay full price on wellness. If I'm going to pay full time every time I take my dog to the vet for a check up, AND pay the insurance, I might as well not pay any insurance at all and put the money in a savings account. Think twice before you purchase these kind of scams.
Insurer: Pets Best
By: Paula
Easy process and quick payment!
Easy process and quick payment!
Insurer: MetLife
By: Jessica Perkovic
MetLife came through for me and my dog…
MetLife came through for me and my dog big time with CCL surgery. I was very skeptical, given the industry, and I did a ton of research. MetLife covered everything they said they would. It has been a completely frictionless process, and pretty fast claim review and immediate payment. Customer service has been fantastic. I can't believe I'm saying this about an insurance company. We'll see if my rate goes up after one year...
Insurer: MetLife
By: customer