Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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One of the best decisions I’ve made
Getting Trupanion pet insurance through Chewy was hands down one of the best decisions I’ve ever made as a pet parent. During an incredibly stressful situation with my kitten, Trupanion made everything so easy when I needed it most. They pay the vet directly (as long as the vet is set up), which was huge for me. I simply asked my vet if they would sign up and they did. Because of that, I didn’t have to wait for reimbursements or front thousands of dollars. Claims were approved within minutes, and the relief I felt was unreal. On top of that, their customer service is amazing. No endless call tree, no robots, when you call, you get a real human being on the phone who is kind, helpful, and efficient. I insured my kitten at just 8 weeks old, and I cannot stress this enough: get your pet insured as soon as you bring them home. It will save you money, stress, and so much emotional energy when something unexpected happens. Honestly, I can’t say enough good things about Trupanion. They showed up when it mattered most, and I’m incredibly grateful.
Insurer: Trupanion
By: Naresh Mar
LOST A LOYAL MEMBER AFTER 6 YEARS
I was a member for 6 years. I called to ask about if my policy covered hospitalizations or accidents (as it was unclear on the new declaration/yearly increase sheet they sent) and the Rep could NOT give me a straight answer. I have had NO CLAIMS, none of my pets had pre-existing conditions, nothing currently is wrong, but looking ahead in case they ever needed surgery or had an accident... He could not give me a straight answer, and said it depends on pre-existing conditions, if you were in your "waiting period after initial enrollment" lol lol lol , etc. etc. I told him I was a member for 6 years, no pre-existing conditions, no claims ever submitted. It was like he was reading from a script and NOT Hearing what I was saying... He truly did NOT care to help me... I asked to be transferred to CLAIMS as they had on file all my info when I enrolled my pets and told him perhaps they could answer my questions about coverage. He REFUSED to transfer me. So, I canceled my policies. I even e-mailed Pets Best about what happened, no response.. Guess they don't care if they lost a loyal client who had 4 cats insured and who used to recommend them to people...
Insurer: Pets Best
By: Diane M.
Pets Best is the GOAT
I purchased the wellness coverage for my middle aged cat. My claim was processed quickly, and I was reimbursed exactly as described in the policy document. The explanation of benefits was easy to understand, and the money was deposited directly into my bank account. I am very pleased with the speed and ease of the entire process - from purchasing the plan to reimbursement on my claim.
After reviewing other insurance options…
After reviewing other insurance options Fetch Pet was the best for me. Prices are more reasonable and manageable. Thank you, Justin for all your help and guidance.
Insurer: Fetch Canada
By: AUDREY V
Easy enrollment and reasonable rates
Easy enrollment and reasonable rates
Insurer: Nationwide
By: Faye Sarvghadi
Gonna switch pet policy
They take forever to process claims. Never received any reimbursement on my 2024 claim. With my ‘25 claim, I only received a small fraction of my claim amount. On the annual wellness claim I got $30. According to policy coverage, I should have received more. Then my dog’s dental was only partially reimbursed. I don’t understand and I’m not very happy. Having no policy would have actually been more cost effective leaving money in my pocket!
Insurer: Pets Best
By: S
Clear and Easy to Use
Layout was very clear and interactive portion was easy to use. Information was pretty clear and I like that you were able to switch information back and forth to compare pricing and coverage easily before choosing.
Insurer: MetLife
By: debmwright
Over priced and please beware they…
Over priced and please beware they charge you a month in advance just in case your policy lapse
Insurer: Nationwide
By: Tierra H
Worst to do they won't cover nothing…
Worst to do they won't cover nothing your just paying for company to get rich and to pick and choose who claims get prioritized first so it not worth it it's better to go with private incrance or a life insurance for yourself u can use your own life insurance policy like a loan it's mostly for the poor this company make u think stuff will be done but your not safe u will see jus wait to see how many stuff is refused get a credit card or life insurance for yourself and u can always call to get money for your life insurance way better option
Insurer: Trupanion Canada
By: Leion Voldimier