Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Once we signed up for immediate…
Once we signed up for immediate reimbursement (zelle) , Chubb's quickly and decently evaluated the vet's bill and then immediately made a fair payment. I hate the crazy monthly charge, but am sure glad we kept the insurance.
Insurer: Healthy Paws
By: Carol
You get what you pay for
You get what you pay for and my rescue, now 11 years old, deserves the best care that I can afford. Metlife offers an all encompassing program from prevention to treatment to saying goodbye for pets you love. I trusted them with my first service dog and I trust them with this one. I've had to increase the co-pay to afford the monthly payments this year, but I am still able to ensure the best care for my senior dog as she ages. The time lapse between filing a claim and getting reimbursed can be stressful on a tight budget, but for me it's worth it knowing my dog always gets the care she deserves.
Insurer: MetLife
By: Carolee
Premium doubled in one year
Working with this company was mostly a good experience, but only for one year. The support staff is always kind and professional, the website is easy to use and I was reimbursed quickly for claims I submitted. However, my premium DOUBLED after one year. A 100% increase in cost is outrageous and now I can't keep all my pets insured with this company.
Insurer: Embrace
By: Hannah Caebre
Horrible company!
Horrible company!! Period I will continue to write as many bad reviews as possible. They owe me a credit of $125. The idiots credited back my money to another customers card... They acknowledge their error and will not correct it. Customer service is rude and ultimately threatens to cancel your policy.... They know they have you by the balls. Threatening to cancel your dog as they become older is their threat to keep your mouth shut.....
Insurer: Trupanion
By: Ed Miranda
Pets Best IS a wonderful insurance
"It was not an easy decision to pick insurance for our young dog that we got 1 yr ago. There are so many different companies and reviews...bad and good. I called my vet and asked what insurance they found that their pet customers like best. And it was Pets Best Insurance. So I went on the site picked exactly what I wanted and I did get the "pricier" policy, but it included so much more! So the 1st time i was nervous submitting the claim online. . ..wow...super easy and within gosh maybe 2 weeks(maybe less) the amount owed to me what directly deposited into my checking account! Very happy with what I have for our now 3 yr old girl! "
Insurer: Pets Best
By: Wendy
Honest and knowledgeable staff
Honest and knowledgeable staff. Answered every question I had. Price was the best I found with the most coverage.
Insurer: Prudent Pet
By: thercfamily
Bait and Switch once you change over.
My monthly premium is going up $70 PER MONTH and nobody has been able to tell me why. They beat my prior insurance company’s cost, only to raise it significantly higher than I had been paying. It sounds like they’re trying to punish members for using the policy. I had two claims on a multi-dog policy and my premium is nearly doubled.
Insurer: MetLife
By: Kristina
They keep raising their premium
They keep raising their premium, making the insurance useless
Insurer: Embrace
By: Alon Peled
I have always been satisfied with…
I have always been satisfied with Embrace until I got my stray 8 wk old kitten in July.We took her to our vet the day after we got her. She was wormed and given flea and tic meds! I put her on our Embrace policy with our other two cats who are 8 yrs old!She was on long enough to be covered for an accident but not for an illness. We came home from church about a month after we got her and she could not put any weight on her leg! She was absolutely fine when we went to church! Since it was Sunday, we took her to the emergency vet! $700 later it was determined she had a soft tissue injury, nothing broken! We took her home and she was fine the next day, just limping slightly! Because no one witnessed what happened to her, Embrace said it could be a pre- existing condition and refused to pay! Before that Sunday, the kitten had no problems walking, nor has she been diagnosed with any problem to her leg since! Embrace has always been great with paying our other claims, but this one seriously fell through the cracks!!
Insurer: Embrace
By: customer
Excellent service
Excellent service. Very knowledgeable of Washington state insurance. We got better insurance for half the cost.
Insurer: Prudent Pet
By: rllyerlagmail.com