Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Good Insurance Quote, But Be Prepared for Price Changes
I had a mixed experience purchasing my auto insurance. The customer service representative was polite and helpful throughout the process, and the coverage options were competitive. However, the pricing process was confusing. My initial online quote was over $500/month. After speaking with customer service and reviewing my information, the premium dropped to about $350/month. After I made some coverage changes, it increased to $382/month, which I felt was reasonable. The surprise came when I agreed to proceed with the purchase. During the final verification, the representative discovered a speeding ticket from 2023 that I had forgotten to mention. As a result, the premium increased to $447/month, an increase of $65 per month. I understand that accurate driving history affects insurance pricing, and I appreciate that the final premium reflected the correct information. My feedback is that it would be helpful if insurers could verify driving records earlier in the quoting process so customers have a more accurate expectation before making a purchasing decision. Overall, the coverage is good and the customer service was professional, but I would encourage anyone getting a quote to have their driving history handy and expect the final premium to change if additional information is discovered during the underwriting process.
Insurer: Sonnet
By: Surjit Singh
My new job offers a discount so I…
My new job offers a discount so I called. The staff member was great and the rate was really good. You also insure birds.
Insurer: Nationwide
By: David Walker
Easy to use website with good plan…
Easy to use website with good plan rates. I compared many pet insurance companies and was most confident in Nationwide.
Insurer: Nationwide
By: Danielle
Great pet insurance
Great pet insurance good to have pays out well does help with your pets easy to send gets processed fast glad we have it.
Insurer: Spot
By: Dan
Offers best bang for the buck
Offers best bang for the buck, easy to sign up for.
Insurer: Prudent Pet
By: bothamsgmail.com
I am so happy I have SPOT
I am so happy I made the decision to get insurance for my boy. I didn’t have pet insurance for my last dog and that was a BIG mistake! SPOT makes the process so easy! I am very pleased with the plan that I chose. Customer service is super helpful but I haven’t needed their help much! The app is very user friendly.
Insurer: Spot
By: Danielle Lyman
But not having to pay it beforehand
But not having to pay it beforehand, but you should allow more cards to be real time payments instead of having to wait two days for the payment and not make the vet so happy otherwise it’s great.
Insurer: Pumpkin
By: Farrah Miner
Stay away from Trupanion!
Stay away from Trupanion!! Total Scammers! My premium started a little over $100 per month and has increased year after year to nearly $300 per month. The constant rate hikes make the policy extremely difficult to justify. What I found even more frustrating is that when I considered canceling, the conversation felt focused on scaring me into staying by warning about pre-existing condition exclusions if I switched providers. While pet owners should understand how coverage works, using fear of losing coverage to retain customers is not a good customer experience. Between the excessive premium increases and the pressure tactics, I would not recommend Trupanion. Pet owners should carefully compare alternatives before signing up.
Insurer: Trupanion
By: Dekel Hamatian
Fair Price for Fair Coverage
Fair Price for Fair Coverage - Claims Are Easy
Insurer: Spot Canada
By: Alan Gilman
After almost four years of paying…
After almost four years of paying Trupanion premiums for two dogs ,more than $6,000 in total , I finally submitted a claim when one of my dogs required medical attention. The claim was approximately $1,800, and Trupanion denied coverage based on their interpretation that three related medical issues required three separate deductibles. This is an unreasonable and misleading approach. The procedures involved the same surgery, the same anesthesia, and the same biopsy, yet Trupanion treated them as unrelated expenses solely to avoid payment. I was even advised that multiple tooth extractions performed during the same procedure it will be subject to separate deductibles. This defeats the entire purpose of pet insurance. After this experience, I immediately canceled my policy. My recommendation: read the fine print carefully and consider saving your money yourself. Based on my experience, Trupanion failed to provide the protection and reliability they advertise.
Insurer: Trupanion Canada
By: Eugene Trogan