Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Minor Issues, but All Good
We switched our Pet Insurance because the monthly premium is much more affordable than the previous one which we like because we have three rescue dogs and they're all seniors. Only one thing it bothered was they have made mistakes twice already about our claims. One was they sent us a totally wrong person's claim review and the other was calculation of reimbursement was wrong , so we had to ask to fix. A few issues, but was fixed immediately and we are happy with Metlife.
Insurer: MetLife
By: K.D.
1/2026 Pumpkin has been a great choice…
1/2026 Pumpkin has been a great choice for our family. Our baby had TPLO surgery, a very costly procedure and Everything was handled quickly and efficiently and they really come through! I would recommend Pumpkin Pet Insurance to everyone! Pia Parsons and Zoey
Insurer: Pumpkin
By: Pia
My monthly coverage price has increased…
My monthly coverage price has increased by over 34% from year one to year two. Talk about bait and switch
Insurer: MetLife
By: customer
Premium skyrocketed
I signed up with MetLife pet insurance three years ago. I, unfortunately, expect small premium increases each year but this year (2026) my premium went up by more than 50% — almost $1000. And that is with a discount for paying it in full! For context, I had no vets visits in the past year with the exception of my dog’s annual wellness/vaccines. My dog turned five this year so he’s not even that old. It’s appalling and feels like a money grab. I do not recommend MetLife to others.
Insurer: MetLife
By: Corey
Fast payment
Fast payment, easy process. Website and app needs some fix. Otherwise, very satisfied.
Insurer: MetLife
By: customer
Good coverage
The process is so easy ..I just upload the visit docs and I wait for a determination..Also,I feel the cost is reasonable. My cat visits this past year have been quite expensive and I would have paid large vet bills out of pocket if I had not been covered by spot..Im glad I decided to go with this insurance..I feel confident that I'm doing my best to care for my cats health without the fear of catastrophic vet bills
Insurer: Spot
By: Maureen Kaper
Shop around first
Have this insurance for 5 years and my yearly bill went up $300 no major issues with my pet but they don't cover much. Don't pay out much $600+ health visit yearly they only pay out about$200. For what i pay i think i can get a different insurance for cheaper with at last 80-90% payout. It's a shamepost in still waiting for my claim money over a month now
Insurer: Pets Best
By: customer
Reliable coverage for my Great Dane’s hospital stay
I’ve had Fetch for a while, but I truly put them to the test when my Great Dane needed emergency care and ended up hospitalized. Dealing with a sick pet is stressful enough, but Fetch made the financial side easy. Claims Process: Super simple via the app. I just uploaded the medical records and itemized bills. Reimbursement: They processed the large claim quickly and the funds were in my account via direct deposit faster than I expected. Transparency: No hidden "giant breed" exclusions for the emergency care we received. If you have a large dog with high potential medical costs, I highly recommend Fetch.
Insurer: Fetch
By: Trish
Very prompt processing and payment
Very prompt processing and payment by direct deposit. Large deductible makes it difficult to collect smaller amounts. Ideally pet policies should have smaiier or no deductible. Deductibles, copayments and substantial monthly premiums really minimize insurance payments for pets unless the charges are for a catastrophic vlaim.
Insurer: Spot
By: STEPHEN PROVER
BLEU's recovered and he is thankful for FETCH.
Although the total cost was much more than you covered, I am still satisfied with the results and the way you handled the claims. The payment method was very good too.
Insurer: Fetch
By: WDMSR