Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


February 06, 2026

Easy enrollment

Easy enrollment and payroll deductible are great attributes

Insurer: MetLife

By: Christina Higdon

February 06, 2026

I had the option to choose what…

I had the option to choose what specific things I needed for my pet and my budget thank you so much. 💯

Insurer: Nationwide

By: customer

February 06, 2026

The ease of online enrollment and the…

The ease of online enrollment and the discount is a great benefit

Insurer: MetLife

By: Daniel Conrad

February 06, 2026

Reliable coverage at a competitive…

Reliable coverage at a competitive rate. Very pleased with the reimbursement time.

Insurer: MetLife

By: Larry

February 06, 2026

I have a healthy but very active golden…

I have a healthy but very active golden doodle. I like the comfort of knowing I can get the care he needs without worrying about limitations due to the cost of veterinary care.

Insurer: MetLife

By: customer

February 06, 2026

Easy to get quote & affordable for…

Easy to get quote & affordable for coverage.

Insurer: Nationwide

By: Drew

February 06, 2026

Great Pet Insurance, Fair Price

MetLife has paid my claims promptly and when I needed to adjust my premium to make it more affordable, they were able to help me figure out the best way to do that. Customer service is always available to answer my questions.

Insurer: MetLife

By: Judy V

February 06, 2026

Trupanion does not cover routine…

Trupanion does not cover routine veterinary care like annual physicals or vaccines, which is surprising given that many other pet insurance providers (such as Nationwide) include at least some preventive coverage. The monthly cost is significantly higher than other pet insurance plans I’ve had, making it especially disappointing that routine care isn’t covered at all. I can see how this policy might make sense for someone primarily concerned about major medical events, but for everyday pet care, the value just isn’t there. I insure a Bernese Mountain Dog and a cat and currently pay just over $300 per month—about $3,600 per year. I was recently notified that Trupanion has submitted a rate increase request in my state, and if approved, my premium could increase by 41%. That would push my monthly cost to over $400 for coverage that excludes most routine needs. At that point, the cost simply doesn’t justify the benefits, and I’ll likely have to cancel the policy. Overall, the value does not align with the price.

Insurer: Trupanion

By: Shannon Knowlton

February 06, 2026

Bait and switch

I carried their insurance for years. I never made any claims. Then they notified me that the premiums would MORE THAN DOUBLE the next month, from $177 t0 $429. Insane. Exploitative. No reason given, just because. And if you're on autopay, which I was, you might not even realize. Their coverage is mediocre to begin with but it was better than nothing -- or so I thought UNTIL I GOT NOTHING. Thanks for nothing, Healthy Paws.

Useful
February 06, 2026

Quick, Easy Claim Process

My dog was previously with 24 Pet Watch for 8 years and recently switched over to Hartville. Our experience so far has been great. Yes, my premium increased quite a bit as I've seen others comment on in their reviews, but my dog has some chronic health issues, so the annual policy limit is still very much worth the premium increase since her health issues are pretty unpredictable. Submitting a claim is super easy, and my experience has been that processing time has been right around a week, and the direct deposit for reimbursement is very smooth. I'm very thankful for that!

Insurer: Hartville

By: Melissa

Useful
Latest 1 comments
Posted: | By: Ali

Hi Melissa, did you do anything in particular to submit a claim and be reimbursed? I’ve been fighting with Hartville for a month, submitting rounds of documents through the vet and personally, and they keep saying they haven’t received enough information. I never had an issue with claims with Nationwide but they got too expensive.

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