Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


February 12, 2026

Healthy Paws is hands down the best pet…

Healthy Paws is hands down the best pet insurance out there. I’ve been with them for over 15 years and they have never disappointed us. We recently had a medical bill of over $10,000 for our cat Vixie, and in less than a week it was approved for payment. That kind of support during such a stressful time is priceless. Choosing Healthy Paws was one of the best decisions we ever made. It gives us peace of mind knowing we never have to choose between our finances and our fur babies’ health. I recommend them to every pet parent I know.

Insurer: Healthy Paws

By: Juliana Scaturro

February 11, 2026

Predatory as pets age. Would avoid.

Raised my dogs premium $160 this year with 0 explanation of premium change. When questioning I got the same automated canned reply twice in a row. They were great when my dog was young and healthy and didn't need coverage, predatory now that it is much more difficult to switch providers. Hopefully the insurance commissioner for Washington will step in. I would avoid Healthy Paws at all costs.

Insurer: Healthy Paws

By: Tb

February 11, 2026

I'm so thankful that I purchased pet…

I'm so thankful that I purchased pet insurance! So far, Spot has covered almost half of what I've put up front, for my two cats. It's a great comfort to know I have this assistance going forward when issues may arise. It is also very easy to submit your vet's notes and file for reimbursement.

Insurer: Spot

By: Elizabeth Bewley

February 11, 2026

constant change in prices

constant change in prices, inconsistent

Insurer: MetLife

By: Lydia Barnes

February 11, 2026

The company takes too long to process…

The company takes too long to process claims, loses the papers sent by the vet and then does not pay up. They raise premiums excessively. My other dog has another insurance with another company which is very good.

Insurer: Embrace

By: Judith Cole

February 11, 2026

Easy Claim Process

Easy app to navigate. Claims resolved quickly. Only thing that I didn't care for is how deductible was applied. Normally applied to bill first then you pay your 20% of remainder. We had to pay 20%, then deductible applied. This raised our cost of treatment by 100$.

Insurer: Fetch

By: Brian

February 11, 2026

Thank you very much for great service

Thank you very much for great service. I wish I could have lowered my deductible, but it was too late when I requested it. But otherwise excellent

Insurer: Trupanion

By: William

February 11, 2026

The pricing for my policy is not…

The pricing for my policy is not aligned to my quote online

Insurer: Nationwide

By: Mario M

February 11, 2026

Very Disappointed with the Transition to Hartville

I carried pet insurance for my last seven dogs through 24PetWatch and was always satisfied with the coverage and service. Unfortunately, when they discontinued their insurance program and transferred my policy to Hartville, my experience changed significantly. Since the transition, my premiums have increased while my coverage appears to have decreased. Items that were previously covered — such as supplements and prescription diet food — are no longer being reimbursed. In addition, customer service has not been helpful, which has added to my frustration. With one senior dog and another managing seizures, changing providers isn’t a simple option for me. I truly expected a smoother transition and comparable coverage. I hope Hartville will take steps to improve both their coverage consistency and customer support for long-time policyholders.

Insurer: Hartville

Veterinarian: Animalia Health & Wellness

By: Janis

Useful
February 11, 2026

Overpriced and over rated

Paid for 2 months at $100+ each month for them to take their time getting records and reviewing them only to tell me they wouldn’t cover future joint issues because my dog had a torn toenail in the past causing him to limp. I could appeal and have the vet to call to explain while I continued to pay the monthly fee waiting on their decision. I do not recommend this company at all for anything, they are only after your money!

Insurer: Trupanion

By: Renae

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