Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


May 14, 2018

Always good service but need higher caps on payments

The customer service from ASPCA pet health insurance is first-rate, and this insurance has been a godsend, as I have 3 cats, and they have had many ailments over the years; however, even though I have continuous care polciy, 2 of them have capped out on certain ongoing problems, and I can no longer receive any reimbursement for those particular problems. The caps need to be much higher because, animals, like humans, often have ongoing medical conditions that continue to need treatment, and a $3000 lifetime cap on a major illness is way too low, particularly when an animal has required treatment for that same condition for several years. I have always paid my premiums on time and in good faith but am beginning to wonder if I should continue to carry coverage if I cannot get more financial help when it is needed.

Insurer: ASPCA

By: Bonnie

Useful
May 14, 2018

The next best thing since slice bread

I couldn't be more pleased. I have had four wolfhounds including Emma. The vet bills are huge!! This policy saved me hundreds and paid for itself in two visits for the whole year! Now, I only pay 10% of the cost for everything. Emma got her looonnnng tail caught in the car door and had about a 2 inch avulsion at the end of her tail. And as wolfies have happy tail, it was like a CSI crime scene from the wagging. It is taking a while, three weeks, to heal, but it had to be wrapped. I have an amazing vet, but we have had to go back every three days to get it checked. I am so happy that I purchased this insurance. I researched a bunch of companies and this is truly the best of the best.

Insurer: Nationwide

By: Colleen

Useful
May 14, 2018

Excellent turnaround for wellness benefits

Just a few days to get money back for wellness benefits, Brings the cost of those monthly meds down to a reasonable level.

Insurer: Pets Best

By: Julie

Useful
May 14, 2018

Premiums increase year by year while claims are ruled ineligible.

Premiums increase year by year, while claims are ruled ineligible. In retrospect, I would have been much better off to have cancelled Trupanion Pet Insurance years ago, and put the monthly premium in a savings account dedicated to pet care.

Insurer: Trupanion

By: Paul

Useful
May 14, 2018

I wish Trupanion s coverage would encompass a little more.

I wish Trupanion s coverage would encompass a little more. B4 dental work is done the vet wants blood work done @$200. The procedure is 250 to 300 . extractions are $75 EACH. You say youll cover but what%? On extractions. I started paying 36 a few years ago and i was told expenses are going up thats why it was raised to $52 now? So she tells me not Mckinna, another ph call, that Trupanion gets many requests for coverage. I said whats that have to do with me? Am i to help pay for their coverage when i havent even put in one claim yet. This is my first. So its only for major surgeries then? Whi c h might hopefully never happen. So at $600 per year if my dog lives to 12 yrs old i ve paid you guys $ 7200 for peace of mind having never used the coverage. At least help me on some of the more minor issues in the interim. This is my only gripe otherwise reps are always pleasant and helpful.

Insurer: Trupanion

By: guido

Useful
May 14, 2018

Trupanion has been a true life saver

Trupanion has been a true life saver for my dog Bentley who has a rare blood cancer. I do alternative medicine because he is a collie and chemo therapy is not a good option for him because he is MDRI. Thank you Trupanion for being able to afford to treat Bentley.

Insurer: Trupanion

By: Mallorie

Useful
May 14, 2018

Trupanion has made it possible

Trupanion has made it possible for me to care for my aging kitty the way I want to, without worrying about decimating my finances. I’m very grateful!!

Insurer: Trupanion

By: Cathy

Useful
May 13, 2018

They Paid 90% of our claims minus our deductible

My goldendoodle boy had a SBO recently and after surgery and a total bill of over $1200 Nationwide upheld their end of our policy. The claim filling process was easy and true to their word they reimbursed the entire 90% minus our deductible. I would highly recommend this insurance to anyone with a new puppy. We have the whole pet and wellness and it’s well worth it!

Insurer: Nationwide

By: Danielle

Useful
May 13, 2018

Because Trupanion does what it says it will do -

Because Trupanion does what it says it will do - cover 90% of costs for eligible illnesses. I was so pleased that the process was so fast and easy. Very satisfied with this insurance!

Insurer: Trupanion

By: Judith

Useful
May 13, 2018

The only reason for not comfortable sharing with friends is because it is too expensive

The only reason for not comfortable sharing with friends is because it is too expensive

Insurer: Trupanion Canada

By: Gwen

Useful

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