Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Best money we've spent!
ASPCA pet insurance has been the best money we've spent this year. After getting our puppy, learning about hunting breeds and building her social skills and immune system through doggie daycare this insurance company has been very supportive with our claims and quick responses!
Insurer: ASPCA
By: Chelsea
Exceptionally friendly customer service
Exceptionally friendly customer service, fast and generous claim process, affordable premiums.
Insurer: Trupanion
By: Diane
So happy with the service
So happy with the service we received with our little pup. After an accident and lots of freaking out it was so nice to hear "We got you covered". Very helpful in finding the best coverage for us. Thank you!
Insurer: PetPartners
By: Brandy
not worth the cost of the insurance
I have been paying $38/month for over a year. I chose a $500 deductible. In order to have an exam covered it would be a higher monthly premium. I was aware it does not cover neutering. I did think it covered some medications. My rottie experienced a dog bite and was taken to the ER for an exam, sutures, medication. Three days later he was neutered and had x-rays to rule out hip dysplasia. I was not aware X-rays are not covered if the diagnosis is hip dysplasia. Over the past year I had spent around $3,000 in vet bills. The insurance covered a whopping $18.77. Not worth it. My suggestion is to have a separate account for vet bills and not feed the insurance company.
Insurer: AKC
By: Peggy
Too long to get reimbursement, still waiting.
Usually you are pretty good but waiting a long time recently for reimbursements. Alos low reimbursements on some things like shots and office visits. I will look at other insurane when I get new pets. I have been with you for a long, long time with two pets.
Insurer: Nationwide
By: PAT
Glad I had Pets Best Insurance!
Recently my dog Charlotte ate half a pair of my underwear and I had to take her to the hospital because she was acting weird. I called PetsBest beforehand just to make sure. I received my reimbursement pretty quickly - within a week, and the experience was easy and I’m so glad I have the insurance. I overheard a guy at the hospital who was having to deal with a $7k hospital visit and if that was me I wouldn't have had to pay less than $1k.
Insurer: Pets Best
By: Cristen
Convenient and easy
It is convenient and easy. It has paid for itself in our little Dixies healthcare
Insurer: Trupanion
By: Marylou
I am happy with Trupanion overall
I am happy with Trupanion over all. However there are some things which I have not been happy about. The increases costs of the policies even though coverage has increased it would have been nice to have had the option to accept the increased coverage or keep the costs down. Over the last 5 years it would have been cheaper for me to have put money aside each month for their treatment which would have also covered the exam fees. I do not like that Trupanion does not cover exam fees when an issue requires treatment. To me that is part of the care of my pets. If it is an exam fee with nothing found requiring treatment then I can see you not covering that. Also not covering annual shots which prevent potential diseases and illnesses that you would end up having to cover is ridiculous. It only benefits your profit margins for the pet to remain healthy. That's all for now.
Insurer: Trupanion
By: Darren
The insurance policy is unclear about what is covered and the verbage used in emails is misleading.
I took my dog in for his annual checkup, which I thought was covered. The exam was before the annual renewal of his policy. Ensure sent an email confirming that the visit was covered. I did not receive reimbursement for the claim, and inquired as to why. They said it is "covered, but you have maxed out the well check reimbursement for the year of your pet's policy." I realize as a former insurance defense attorney that there is a difference between "insured" and "covered". Their marketing is misleading and their language is imprecise.
Insurer: Embrace
By: Todd
So disappointed in HUGE price hike BOOOOOO
I spent a significant amount of time and effort researching pet insurances last year. Now, for my two dogs, one increased from $34/ mo to $58/ mo and the other from $27 to $43 /mo. I was told that it was due to them being a new company and the new underwriters did this to keep their prices competitive. Well, now they are NOT competitive. They offered options such as removing vet visit fees (which is now an extra add on) which basically amounts to about 1 vet visit which doesn't help, or increasing the deductible. Well, my only options go from $200-$500 and up with $10,000/yr limit at i00% coverage. Even bringing the coinsurance down to match other insurances doesn't help. I have already started looking at Pets Best and PetPlan and they have similar options that will cost less or about the same but have either Unlimited coverage or at least $15,000 (which was 15$ cheaper). This is really frustrating. And sure you can say 'well then just switch, who cares?' But it's not that easy and Figo knows this. First you will have to overlap your insurance or pray that your dogs/pets don't get sick in the new insurance's waiting period. Then the who knee and hip clauses you have to weed through as well. I could understand if it was a slight increase, maybe even $10 a pet, but this is just so frustrating and they are basically just saying well, eat it. They have had decent customer service, except for when I was not able to see an EOB for one of my dogs' visits that was denied and they said it was corrected, which I still could not see it and so I was not able to appeal it, I only have so many hours in the day to spend on this. So here I am AGAIN, almost exactly a year later, sifting through the plans. I think we needed Obama care for our pets too. This is getting crazy.
Insurer: Figo
By: Sarah