Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


Verified August 27, 2018

One of the Best decisions I ever made was getting Trupanion Insurance on Jax (Sheltie)

I have had this insurance for about 5 years now and so glad I got it. My sheltie, Jax has had issues with his liver and allergies. Trupanion has been there for me every claim I have submitted I get a response back that they received my claim the SAME DAY. With in about a week to 10 days I receive my check. They are totally AWESOME. Kim Cox Waldorf, Marland

Insurer: Trupanion

By: Kim

Useful
August 27, 2018

Pets Best Insurance made it possible to obtain early diagnosis and thus prompt and appropriate treatment.

Easy to file claims, prompt payments and excellent explanation of coverage/not covered items. Early and correct diagnosis is essential to successful treatment. I could not have obtained that for my puppy without Pets Best. We are so grateful.

Insurer: Pets Best

By: Karen

Useful
August 27, 2018

This insurance plan is worth every dollar spent on it.

I've never had pet insurance in the past for my dogs but with Dublin we thought it was worth looking into and based on recommendations from other pet owners we decided to sign up. It is worth every dollar spent and the coverage has been more than I expected, especially for the wellness portion. So glad we took the "plunge".

Insurer: Nationwide

By: JOANNE

Useful
August 27, 2018

Couldn't be Happier

I have had the Whole Pet with Wellness plan for my dog Gracie for about 2 years and I couldn't be happier. Claims are always paid quickly and with direct deposit being available, the funds are in my account in a couple of weeks. This plan covers 90% of the bill, (minus the sales tax) after satisfying a once a year $250 deductible. So many plans exclude exam fees, wellness visits and have per incident deductibles. I am very happy with this plan and the peace of mind it gives me knowing I can always get my dog the best veterinary care that she needs.

Insurer: Nationwide

By: Robin

Useful
Verified August 27, 2018

Lifetime vs Annual

Very displeased with the way deductibles are calculated. Most companies it is annual. This company does lifetime per illness/injury type. They do it as it is more cost effective, they forget to mention "for Them" not the client. I've had Pet insurance from several companies who used the annual method. How Trupanion calculates deductible is lifetime per illness sort of. For instance my dogs have been through Giardia a couple times this year. I've spent over $530 of approved charges on treatments. You'd think after the lifetime for giardia of $200 per pet, I'd be getting money back. Nope Each incident with Giardia starts a new deductible once they are "cured". So I'm paying premiums for insurance I will never get a benefit from. Its about 80-$100 for meds and tests, they don't cover the doctor fees. I had Trupanion recommended but I will now be changing as fast as I can get my dogs on a different companies plan. I would not only not recommend, I would recommend against it. if they use the hey we cured you once, your deductible you will never get any benefit unless there is a serious injust they can't decline for some other reason.

Insurer: Trupanion

By: Greg

Useful
August 27, 2018

We are glad we found Embrace, and have been impressed with the prompt, caring service by this company!

This is our first experience with having any pet insurance, and so far we are very happy to have chosen Embrace for our little cat's coverage! Embrace representatives have been excellent, prompt communicators, answering all of our questions and concerns. The Embrace website is very user-friendly and all claim information is kept current. We have been telling our pet-,owner friends about Embrace- you are an A+ company for us!

Insurer: Embrace

By: JIM

Useful
August 27, 2018

Very happy :)

I've had to submit a couple of claims. It's easy. I don't feel like I have to wait forever for reimbursement. The reimbursement is easy. The explanation of claims paid or not is easy to read. I think the price is fair.

Insurer: Nationwide

By: Danielle

Useful
August 27, 2018

Knowking we had coverage through Nataionwide was a great comfort when our dog Jasmine became so sick.

Knowking we had coverage through Nataionwide was a great comfort when our dog Jasmine became so sick. Not having to worry about how much each test was going to cost made it easier to focus on getting the best care for our baby girl.

Insurer: Nationwide

By: Janine

Useful
August 27, 2018

COSTLY AS THE PET GETS OLDER, MY MEDICAL INSURANCE DOESN'T GO UP LIKE PETS

The insurance is well worth it, but as stated above the insurance should not go up just because the pet gets older.

Insurer: Nationwide

By: Katherine

Useful
Verified August 27, 2018

A huge sigh of relief that we are covered for the needs of our dear sweet pup.

Thank you to Trupanion for your clear, competent, and compassionate customer service in our time of need. Our sweet 5 year old rescue has been a Trupanion member since she was adopted in 2013. We never thought that she would be faced with a potential life threatening disease and knowing we have insurance is helping us to move forward with the medical attention she requires. We lost our home in the Tubbs fire of 10/17 and the first thing we took from the house that night was our dog.. to face loosing her is almost more than I could handle. I am so grateful to have the financial assistance of Trupanion in our time of need. Thank you.

Insurer: Trupanion

By: Susan

Useful

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